Viva L'italia Staines

21B Clarence Street, Staines, United Kingdom

🛍 Pizza, Sushi, Asiatic, Seafood

4.4 💬 2 Bewertungen

Telefon: +441784557447

Adresse: 21B Clarence Street, Staines, United Kingdom

Stadt: Staines

Gerichte: 35

Bewertungen: 2

"I loved the ambiance of the restaurant. The manager was very helpful, and the food was excellent. It was a really pleasant evening; I chatted with some lovely ladies and enjoyed a complimentary limoncello. We will definitely be returning!"

Speisekarte - 35 Optionen

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User User

I loved the ambiance of the restaurant. The manager was very helpful, and the food was excellent. It was a really pleasant evening; I chatted with some lovely ladies and enjoyed a complimentary limoncello. We will definitely be returning!

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Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans.
  • Asiatic
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen!

Ausstattung

  • Visa Card
  • Mastercard

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"Used to be good, but had a poor experience last night. We went as a family of four and had a meal in the left bank restaurant. The table service was quite poor and the bill had a £13 service charge slapped on automatically. The total bill was £126 plus tip, making £139. I left £130 truly believing it was sufficient under the circumstances. The waiter came back twice saying it wasn't enough money. I explained once that the service charge was optional and that I have left enough including an appropriate tip. This was rejected and the waiter again insisted I pay the full amount as it was not enough. I explained again about the tip. He came back yes again to query how I would make up the shortfall in the bill. I was forced to stand my ground and insist in front of everyone that I wasn't paying the full tip. Automatically slapping on £13 tip for poor service is one thing. To then repeatedly question and confront a customer over not paying the full tip in front of everyone is quite another thing altogether. I left the restaurant feeling both humiliation at the confrontation but also annoyance knowing that actually I was right. The tip is optional, discretionary, and voluntary. Putting it automatically on the bill could be seen as a helpful reminder, thank you, if you want to see it that way, but repeatedly insisting it is paid and that I have made a mistake in leaving a smaller tip and ignoring my explanation is just plain wrong."