Altea Altea
Valentinos

Valentinos

Carretera Callosa 17, 03599, Altea, Spain

Carne • Comida • Postres • Establecimiento


"This restaurant is now called Nou Valentino. We stopped going to this restaurant two years ago because of the very poor service. Friends told us it had improved so we tried it again. Nothing has changed. We got to the restaurant at 7.30 and left at 11.00pm because of the extremely slow service. Three of us had fillet steaks, which were acceptable although the foie gras on mine was over cooked. My friends iberico secreto was not acceptable it was greasy, chewy and tough and buried in thin straw chips with no vegetables. Our overall complaint however was the extremely slow and poor service. I was the first to order and I gave my starter choice and then the waitress started to walk away. I called her back saying we had not finished ordering. Things only went down hill from there. We had to wait over an hour between our starters and main courses and these only arrived after we had queried where they were and even then we had to wait a further 15 minutes until we received our main courses. And again after our main courses, we had to ask where our desserts were, again having waited 45 minutes. The waitress told us that the kitchen had not communicated with her and she did not know we were waiting. When we complained about the poor service we were offered no apology by either the waitress or the stand in manager, and were just told that the restaurant had been busy!!!! I will definitely never go to this restaurant again. I very rarely complain or post a poor review and it saddens me to have to have to write this review. There are much better restaurants to choose from in Altea La Vella."

La Gatta

La Gatta

Calle Conde Altea, 36, Valencia, 46005, Spain

Pizza • Pasta • Italiano • Ensaladas


"This is our second time to Pizzeria Porrino. We live here locally in Valencia and attempt to try as many pizza places as possible. The pizza here is traditionally Neapolitan, the crust is very delicious, the sauce is just right, and the pizza overall is top notch Neapolitan. We have tried the diavola, margherita, and cotto pizzas, and they are all delicious. My wife is not a true pizza lover, prefers the salads, tried one last week and was not impressed, but last night she tried one with jamon iberico and she loved it. If I were to complain about anything, I feel the menu is a bit limited in some regards, maybe a better variety of appetizers would be nice, not really sure. In the end I always start out thinking I want more than just a pizza, but by the end the pizza fills me up so much that I cannot eat another morsel, so maybe it is just me. I do miss a traditional carpaccio for sure, that is my go-to appetizer when eating Neapolitan pizza. My daughter loves the Tiramisu and my son liked the cheesecake the first time we were there. Last time he ate two pizzas by himself, so there was no room for the cheesecake. The owner and staff are very friendly, provided is with complimentary focaccia, treated us very well, took care of all our needs quickly. I see a lot of people complain about service and I just want to say one thing overall.... Here in Spain, Valencia since we are here, the service is usually spot on, they take your order, bring your food, leave you alone until you look for them. Service can be interpreted as slow at times, but here in Spain we order, eat, and sit for hours after the fact to talk and enjoy the moment. Coming from the U.S., I know this is not the way, we always ate and ran, but here, after living here for 5 years, we have learned what going out to eat is about, and it is not just the meal. I can say the first time we came to this restaurant, the service was a little slow, but they were always attentive and happy to help us when we signaled we needed something. Enjoy the food, this place is worth the visit, the pizza is excellent!"