Ashford
Swan Wine Kitchen

Swan Wine Kitchen

Chapel Down Winery, Small Hythe Road, TN30 7NG, Ashford, United Kingdom

Kebab • Asiatic • Mexican • European


"It's difficult to beat The Swan for setting in amongst the vines of Chapel Down in a very picturesque part of the Kent countryside. The room has a great vibe trendy but not overly so, great background music. The food is very good not a great selection for Sunday lunch 3 courses for £25.50) but good enough. Starters were tiny , mains very good, puddings ok. Decent wine line with some great whites from Chapel Down to choose from. What let it down for us was the service. I arrived 5 mins before our booking time to check to see if we could be seated a slightly grumpy youthful waitress ignored me twice until I asked if we could be seated. Once seated we were asked if we wanted water for the table. We did. The waitress disappeared and re appeared about 10 minutes later with the water and took off again before we could order drinks. More waiting until I waved over another waitress and asked if we could order drinks. Once ordered, another 10 minutes or so for the drinks to be brought and again the waitress disappeared so when we were ready to order food there was much looking for and finally beckoning someone to come and take the food order. We had booked a late sitting for lunch 2pm and the room was less than half full, so it wasn't as if they were run off their feet. A good 15 minute wait for the food to arrive no problems with that; food has to be assembled in the kitchen. A 12.5% service charge was added to our bill in our case, about £15.00 which seemed excessive for the lack of speed and care. We will be back to The Swan and hopefully the service will have improved ."