"I went to the restaurant for dinner today and unfortunately, it will be my last time. I have visited this place many times before and always enjoyed the amazing Sunday dinner. I have recommended the food to everyone I know, but today was a disappointment. The Sunday dinner was subpar, with hard vegetables and thin, watery gravy. The beef was tough and not up to the standard of previous visits. I informed a staff member that I would not be returning as I was extremely disappointed with the decline in quality from what used to be a 10 out of 10 meal to now a 2 out of 10 at best. I was told that the chef had been changed and the menu had been updated, which was news to me as I was not informed before ordering. I stand by my review and the information I was given by staff members about the changes. Instead of addressing my concerns, the restaurant chose to belittle me and call me names online. I hope this review will shed light on how the restaurant handles customer complaints with immature tactics."
