"I would not recommend going back to this restaurant. The service was terrible. Despite a banner outside advertising a vegan menu, when we inquired about it we were met with disdain. The restaurant is marketed as a "health bar," so one would expect vegan options, but we decided to order anyway. I ordered a falafel wrap, which was of good quality, while my partner requested a jacket potato without cheese or butter. My dad ordered a full English breakfast, and my grandad ordered a chicken wrap. The person taking our orders, who I assume is the owner, struggled to listen to our entire order and had to take each item separately, making us feel like a burden. The food took a long time to arrive, and when it did, it was brought out at different times. Despite multiple requests for the jacket potato to be served without cheese and butter, it still arrived with both toppings. The staff apologized, but we had to wait for a new jacket potato, by which time everyone else had finished their meals. Additionally, the cutlery on the tables was dirty, and we had to get up to replace it ourselves without receiving an apology. It's unfortunate, but it seems like this place is being run by inexperienced staff who lack hospitality skills and do not care about their customers."
