Coleraine
Lost And Found

Lost And Found

2 Queen Street, BT52 1BE, Coleraine, United Kingdom

Cafe • Vegan • British • Fast Food


"Visited lost Found in Portstewart last Friday afternoon for some lunch. Checked the outdoor menu which stated food served until 3.30pm. Went ahead on inside. Started to briefly read the menu at the till as aware from previous visits that you order on arrival yourself at the counter. Was told by the female counter staff that we had 8 minutes to place our order and to take the menus to the table. We did this. Then when we said excuse me to the same member of staff, from our table, that we’d like to order, we were told we had to come back to the till. This made no sense whatsoever. From the moment we stepped in and were told that we had 8 minutes to order should have been the red flag I guess. Friday afternoon, not long till closing, they just didn’t want to be bothered prepping two rounds of food, The two members of staff in the premises had the worst attitude and no ounce of personality to be in the role that they are in. Every thing seemed to be a complete bother. May I also add, the food was very skimp, re portion sizes plus they seem to care more about the presentation than the food itself re the logo branded paper underneath the food. Try attempting to cut sourdough bread on this, not easy unless you want a mouthful of paper. Then when it comes to hot drinks, no sugar or milk provided. Yet again had to approach the till and ask for these to be provided with milk in a paper cup yet another couple had a glass jug of milk on their table (less dishes to wash I guess) and no white sugar at all, had to make do with brown sugar for tea. When asked for refills of hot water we were given a half full glass of this and then when asked for it to be filled up, yet again a whole botheration. Oh and don’t even get me started on the toilet facilities. Dingy to say the least. The premises in portstewart should never have reopened when it did as Lost and Found, previous owner/cafe was far more superior in all ways. Will not be back"

55 Degrees North

55 Degrees North

Portrush, Coleraine, United Kingdom

Food • Pizza • Steak • Pasta


"today to say that they were short personal, which was good, waitress explained, we had to go to the bar to order meals themselves, which was absolutely in order again. we have set ourselves and ordered our meals in the bar fast enough. However...no child menu was available, we were told that this was a menu for everyone. every adult meal came apart about mins and a meal was not served, all we thought it was on the way because the great waiting time served between other meals. a meal was absolutely ice cold and it was not possible this was explained to the waiting staff and the meal was taken away without other cakes. as I eat my meal, I discovered a wood shock that was redirected to the waiting staff. the young waiter took the wood from me, examined it, threw it on the floor and told me: “I am not the cook.” about a few minutes later a waitress came to ask, everything was in order and I explained a meal was ice cold, there were wood in mine (which I was not able to show her how the younger waiter threw it away) and another meal did not arrive at all. about a few minutes later the same waitress came back to explain after talking to the cook, the wood was “cold”. my brother in law was with me who is in the did a cook himself and could confirm that this was not ingwer, it was sharp and could scratch the skin. I then asked how the cook would know that it was ingwer if he did not really see the foreign object in my meal!? my man asked the personal if they had baby change facilities they told him they hadn't done it, they explained there was only one disabled toilet on the doorstep. my son had to be moved on the floor in the bathroom. when I later asked where the toilets were to be used for me, I was directed on toilets below that in the did perfectly functioning baby change facilities! the manager wouldn't talk to us and instead he sent his waiting staff to communicate with us. we got a refund for the unsatisfactory meals, but that was far from the standard we expected, I can confirm that I never returned to this restaurant."

The Mermaid Kitchen

The Mermaid Kitchen

The Harbour, BT56 8DF, Coleraine, United Kingdom

Wine • Grill • Seafood • European


"Can honestly say this was one of the most disappointing meals of my life. Requested a booth table if possible via the app 1 month in advance, explaining one member of our party of 5 was 85 years old. However not to be, every booth was taken, bit disappointing but luckily our 85 year old is quite sprightly and didn’t mind sitting in the middle of the restaurant, although she had to wipe clean her seat before she sat down. No matter, we ordered a trio of breads to start with, only to be told they didn’t have any left, not a big deal as this was only to nibble on but unfortunately this was not the last time in this order we were let down by shortages. Three of our party ordered fish, the other 2 ordered starters as their main course, happily obliged by the friendly and attentive waiting staff. And here’s were it really went downhill the 3 fish dishes were cooked and sent to the table, it was at this point the kitchen saw fit to dispatch a poor waitress to deliver the news that they didn’t have any goats cheese left. This is totally unacceptable, but seemingly standard practice here if you read other reviews. So while our meals were ready and sitting on the table, at that point my sister had to choose an alternative. She was more gracious than I would have been and ordered a Caesar salad, well what a joke that was. Wish I had taken a picture was an inflated pitta pocket with a hole cut in the top to display 4 pieces of little gem lettuce like a miserable bouquet of flowers, and for the princely sum of £4.50, at least Dick Turpin wore a mask! As for the Peking duck, it was so dry and over cooked it was like eating leather. The grilled fish dishes were nicely cooked, however not served with char veg as advertised, and the fish and chips was a very decent portion, however the mushy peas were also absent, unless that’s what the thin green smear on the plate was meant to represent. Could not fault the waiting staff, between Tai and Antonio they were so sweet and helpful, but you go to a restaurant for the food and no amount of good service from waiting staff can make up for the kitchen’s failings. Justin the manager could not have been nicer and graciously removed the duck from our bill, but there are some serious problems here and I doubt any of our party will be back any time soon, it’s too expensive to be so below par."