"On visiting the Rising Sun on Saturday, 26th September with friends, we were greeted by the landlady who informed us in a surly manner of the Covid restrictions, ie. wear your mask when you enter the premises. We all complied and were taken to our table, when we were allowed to remove our masks. The table surface was sticky, but we presumed it was disinfectant, not very pleasant. Unfortunately the tables don’t comply with the 2 metre rule. At one stage the landlady visited and sat down at the table next to us and chatted to the patrons, who she obviously knew, but she had removed her mask and was sitting with her back to us no more than a foot away from our table, which my partner found very rude but most importantly contravened Covid regulations. When we finished our meal we had to comply with the one-way system rule which entailed having to leave the pub and walk outside in an unlit area, through the car park and then enter bar area again. You had to do this trip every time you wanted to use the gents toilet too. When I entered the bar I did not realised that I had to put my mask on again, as I was already in the establishment and I was forced to leave the premises because it was the only way to use the toilet. I was greeted by the landlady who spoke to me in a very disrespectful and aggressive manner. Yes, I was wrong for not wearing the mask, but it was a genuine mistake, as I had only gone to the toilet and was technically still on the premises. But there are ways to speak to people and unfortunately, she has a lot to learn in that respect. I’m 66 years of age, not a child, I speak from experience, having worked in the public sector for over 35 years and I hope that I would never talk to a customer in that tone of voice. To our dismay, her friends on the table next to us totally ignored the one-way system and came into the bar without going via the trip through the car park . Nothing was said. Obviously it’s one rule for one and another rule others. This is the second time I have eaten at this pub and I have spend nearly £250 there. But unfortunately I will not spend another penny in this establishment. I have no qualms with the staff they were excellent and the food was very tasty. But unfortunately the experience with the landlady has left a very bad taste. I understand times are tough for businesses but without customers you have no business."
