Glasgow City
The Ark

The Ark

42-46 North Fredrick Street, G1 2BS, Glasgow City, United Kingdom

Pubs • Food • Cheese • American


"I attend this pub a minimum of once a month with my father to catch up and enjoy a few drinks and atmosphere. Been doing this since the place opened. Will not be going back after today due to the poor Qaulity door staff and policy 's being made up on the fly. I booked a table one week in advance as I usually do and when I arrived as I went to walk in a young man maybe 18 stood in front of me and told me to not dare walk past him he had in plain cloths and nothing identifying him as a doorman such as an sia badge(turned out had it on his waiste under his coat deliberately obscured) he efused me entry as I had on jogging bottoms. I was told by the doorman this is a breach of the dress code/uniform policy. When I queried this policy as I 've been coming to this pub regularly for 10 years his response was he was denying me entry as 99% of fights he breaks up where people with jogging bottoms on. . While I 'm standing there two customer came outside for a smoke one with joggers on and another with shorts he then refused the customer who was already in admittance back on to the premises but let the shorts back in. When that customer asked to go back in and get his jacket and a refund he was refused, it took his partner to come out to get his stuff. I asked to speak to the manager as I had booked a table and ordered drinks which where at the table as my father had arrived before me, he said I was not entitled to a refund on site and would need to contact them via email. I then asked to speak with the manager and he responded with no. I had.to phone my father who was already within the premises(with jogging bottoms I might add) and ask him to grab the manager who eventually came out, I asked where the dress code was stated and she could not direct me to anything but she had made the decision on the day and that 's it even though the majority of customers inside already where weathering joggers. I got so frustrated by this interaction I started recording for evidence and the door mane then told me that unless I stopped recording my father would not be getting a refund for the table/beer he had purchased for my arrival. While I complelty understand some premises have dress codes they should be clearly marked online and not be changing day to day let alone during a day after people are already in the pub. The manager refused to provide any kind of complaint details aswell. Cannot believe after so many years of attending this place to be met with this, the doorman was needlessly confrontational from the get go and just making stuff up on the spot."

The Butchershop And Grill

The Butchershop And Grill

1055 Sauchiehall Street, G3 7UD, Glasgow City, United Kingdom

Steak • British • European • Scottish


"So we were originally meant to be a table of 7 unfortunately 2 were unable to make it, it was a surprise birthday treat for a friends birthday, she knew she was heading out with one of the girls but wasn’t expecting the rest of us. The table we had booked wasn’t ready as they were still waiting for the previous party to vacate and we were asked to sit at the bar, the three of us nervous we wouldn’t get balloon decorations ready for the birthday girl ! But we managed it just in time, as said before some tables the staff offered to take coats and they never asked us, not a big gripe we had a big table and plenty of space of at a smaller table it might have been an issue but it was incredibly busy. We found the menu more than a little confusing ! Sunday menu wasn’t overly clear tbh but we all pretty much opted to go for steaks from the a la carte after all it was a special ocassion , we ordered a number of sides to go along with our steaks and mostly non alcoholic drinks but birthday girl was treated to a wine and a cheeky wee sambuca. The wait for the steaks wasn’t longer than I’d expect anywhere for freshly prepared food and gave us plenty time to chat and enjoy a catch up. Everyone was thoroughly impressed with how all the steaks were cooked and we were all suitably stuffed. We only had mains but we did have another surprise for the birthday girl a massive Costco cake the staff brought out for her along with plates knives forks etc and joined in singing happy birthday to her. Hopefully the staff all managed to get a slice later as it was never going to be eaten by all of us. The staff were all super friendly and couldn’t have been any nicer to us. I was a bit shocked at the £30 service charge as personally I always tip but like to make my own choice about how much to tip but it was reasonable and would have been roughly similar but can’t comment for the rest of the party. I will hopefully be back but with someone else paying next time lol"