"A really poor experience for a pub which is local to me. I have only ever been here once and it’s safe to safe I won’t frequent again. I arrived before my friend, and was greeted by a friend member of staff who welcomed me in. My friends then arrived 10 minutes later, to which they were given a hostile reception, and what only can be described as an interrogation into a simple empty pub, bar two tables, including the one I was sitting on. When my friends did join, we were very aware the table we were on was booked from 6.30. We then moved to another, which was booked from 7.30, as we were asked to leave which was totally reasonable as we knew this before sitting down. When we left; an extremely abrupt and rude bar woman told us ‘there’s room for you outside’ when all tables had a 6.30 booking but very few were filled, it was 7.35. When I further enquired about the table, she insisted people were on their way. She then said to us ‘I don’t know what you want me to do, I’ve offered you outside, don’t be so rude; what more do you want’ I then went outside as clearly we were not welcome in freezing November, and swiftly decided to leave. Such a shame to have such a poor experience, please do not come to this pub, as clearly they fo not want to build a customer report nor do they have any customer manner. There are many great pubs around, please head to them and avoid this place at all costs!!!"
Kensington and Chelsea
