Neath Port Talbot
Afan Tavern At The Jersey Arms

Afan Tavern At The Jersey Arms

Jersey Terrace, SA12 9AS, Neath Port Talbot, United Kingdom

Pub • Steak • Welsh • British


"Booked a table for 6.45pm for 3 people, arrived at 6.48pm (I know we were 3 mins late). As soon as we walked through the door the waitress said that we would have to order straight away as they had a large table coming in at 7pm. We were shown to our table where the waitress asked for our drinks order which we gave. Over the next 9 minutes the waitress came over 3 times to ask if we were ready to order, we weren’t ready to order by this time obviously as we had only sat down 9 minutes before hand. Then she came over again to tell us if we didn’t order now there would be over an hour wait for food. We asked why they didn’t tell us this when we booked and she said it wasn’t her that took the call. She said that if we weren’t late then it would have been fine, I explained that we were 3 minutes late, if we were really late I would have understood. Even if we would have arrived early, we probably still would have had to order within about 5 minutes of arriving. The whole thing made us feel uneasy and that we weren’t really welcome at the restaurant. We left without having food or drinks. A real disappointment. The ‘big table’ that was coming in still hadn’t arrived by 7.08pm so I’m wondering if they all had to order within the 5 minute time frame too? It’s a shame that this has happened, as we were trying it again, being local, after the last time we came a few years ago and there was a bug in my food that had obviously been cooked in the sauce. We will definitely not ever return here again or recommend"

Shillingfords Fish And Chip Shop

Shillingfords Fish And Chip Shop

Briton Ferry RoadMain Rd Neath Abbey, St David's Street, SA11 1AA, Neath Port Talbot, United Kingdom

Coffee • British • Fast Food • Vegetarian


"Really disappointed to change this review but I placed an order online for delivery like I normally have and normally get delivery within 45min to 1 hour after, but tonight 2 hours lapsed and still nothing turned up, I tried to call the shop but no one answered after multiple calls so I decided to visit the shop and the lady behind the counter went to look for the bag with the receipt to find it at the bottom of the pile and was very helpful, I was happy to take the food there as its always tasty and hot but just out the blue Rees (not the owner) working behind the fryer asked the lady what 's wrong, she said the order was over 2 hours old and he quite abruptly said oh well shrugging his shoulders. No offer of an explanation or a phone call to say it 's going to be running late just pure negativity towards the customer. I think shillingfords needs to go back to the delivery services like Uber or deliveroo where if things like this happen we can just simply raise the issue with them and let them deal with it, when they are running their own delivery service and have a staff member with some negative responses it leaves me to say I won 't be going back here again and will be using hikarys or the model from now on. Such a shame as the food, nearly all the staff and it 's owners are fantastic but to be treated like this even once is once to much!"

Treats Of Old Market Street

Treats Of Old Market Street

2 Old Market Street, Neath Port Talbot, United Kingdom

Cafe • Vegan • British • Vegetarian


"Myself and my mother went for food here this week, (I took her there as it was her first time out since having a big operation and having to isolate etc) . The younger girl working was ok with us but the other older...ladies were disgusting! When we arrived we were asked if we had booked, I said no and the lady just pointed at a table for us to sit down. A guy came in after us, he was given a menu straight away where as we had to wait and the woman said “have u had menus” (well clearly not)! We were given menus and ordered food. other people were asked “can I get you anything else” throughout there visit, but myself and my mother were not asked once! I thought the woman was angry with me bcoz I was wearing an exemption lanyard, but I noticed the younger girl working there didn’t have a mask on or a lanyard so obviously that wasn’t the case! We asked for the bill and the older lady glared at me! We herd them saying to other people “thank you for coming””see you soon” we had the bill and was waiting and waiting for someone to come over so we could have our change but no one came! I went up and said can we pay bcoz we are in a rush (it has gone really quiet in there at this point the woman repeated the price and said nothing else! Not sure if anyone else has had this sort of experience there but I have been there a few times before with family members and it’s always been lovely there, bad experience and myself and family will never return!!! Made me and my mother feel very uncomfortable! Not sure what we did to make these women treat us like dirt!! Maybe they just have their favourites… who knows! Also, our milkshakes were Luke warm… we didn’t dare complain incase we got treated even worse! Shocking and they should be ashamed of themselves! Manors cost absolutely sweet FA!!"