"We booked here for a group of 17 people for lunch. All of us preordered beforehand and there was a mix of dietary requirements. Firstly, service was lacking, not very attentive, no check throughout the meal either, the server was very nice but not knowledgable on questions asked. Waiting times were incredibly long, for a three course meal we were still waiting for desserts three hours after arriving. Several people had to leave and cancel their desserts due to the long wait. About an hour or so wait between courses. I had the starter of sweet chilli cauliflower which was delicious, very well cooked and spiced. For main I had the Jerusalem artichoke ravioli, along with four other people in the group, unfortunately this was inedible. The ravioli had been cooked to a soft mush, there was no filling in most of the parcels, the watery sauce was so salty that it really was beyond unpleasant. Everyone who had this dish left some, or all, of the meal. Some of the other diners were unimpressed with their Christmas dinner, especially considering quite a high price point. One diner was given the wrong dish and by the time the correct meal was brought out the rest of the group had finished. When it came to staff taking away plates there was no mention of the left food. One of the diners raised the issue regarding the ravioli dish and was advised it would be fed back. All of us were charged full price for the meals at the till. I declined to pay for mine, as at £15 and half a ravioli parcel eaten, I was not prepared to pay for it. They did accept this and deducted it from my bill, I do feel however this should have been offered when full plates of food had been returned. I did not have a dessert as the vegan option was unfortunately just ice cream. Those that did really enjoyed their desserts however and they were a good size portion, particularly the crumble. Although for me just having had the cauliflower starter, and no breakfast, I left there pretty hungry and nearly fours later! The pub itself and the location is lovely. Not sure if it was just an off day and they were overwhelmed, but based on this experience today I sadly wouldn’t return."
