Renfrewshire
Lynnhurst Lounge

Lynnhurst Lounge

Park Road, Renfrewshire, United Kingdom

Steak • Cakes • British • Scottish


"Just wanted to write this review so that others may consider alternative venue when they are faced with the choice at a very difficult and sad time. This hotel gets plenty of business from nearby funeral directors I assume because of is location but they are uncompassionate, unprofessional and unconcerned about your experience. When we arrived after leaving the funeral directors to book the reception I stood waiting for a period of time to be attended to. Eventually an employee on his break went through and got a staff member. She had me stand at the reception, recite details showing no empathy for our situation, when booking my father in laws at the Seamill Hydro we were sat away from the reception and treated in a caring way. When we arrived at the time booked after the funeral we stood at the reception for a period of time before being shown through. No offer of condolences offered. As for the drinks on arrival, we waited a good 10 minutes before any orders taken missing out 4 guests. Eventually food came out slowly. We were given one coffee/tea and the staff left. We tried to find staff to see if we could have more coffee and order more drinks but staff found not be found. I had over estimated the number of people who attended but even though we paid for food for more people my guests were not offered anymore sandwiches, sausage rolls etc. When settling the bill I was of course charged for the food/drinks that never appeared and was not asked if everything was ok. A basic courtesies in the hospitality business. Please consider alternatives before booking here, it is easy money for them and they do not care n anyway about the customer. I contacted the Lynnhurst Hotel 3 days ago and unsurprisingly they have not responded."

Lorimers

Lorimers

70 Greenock Rd,, Renfrewshire, United Kingdom

Pub • Steak • Pasta • British


"live before place and always used to go. was impressed twice recently and both males less than by service. the first time with two friends to lunch and we came and stood under the sign for about 10 minutes, which said to wait to sit. After we were not recognized, we chose our own table and set ourselves. we had to approach 15 minutes, we were just going. as usual, eating was great, which always seems easy to make for the service and convince us to give them another try. in the next week with another group of friends returned to dinner, I said to them, I wasn't thinking about as service was recently bad, but we couldn't get a reservation elsewhere and the others wanted to go here. When I arrived a few minutes after the rest, my friend said to me, she thinks they should have listened to me when the girl she was sitting was really rude. for the first half of our night was the girl that was with us, quite short, and I would say a bit of a bad attitude, very crisp. once smiled, barely looked up and almost bark asking about orders to us. After they left at a point table, we talked to each other, we should ask to speak to a manager, as you were terrible. whether she had overheard us or just had a heart change, it was like at night and day from then. so smiling and chatting and bending back to give good service. because they mask up and his hard to see faces I was really asking it was another girl who had taken over, but I'm 99 sure it was the same girl just a fresh job. as mentioned above, eating is always done very well to the kitchen staff. it's a shame that the service is just what he was earlier and out discussions with others I am definitiw not the only person who thinks that. lorimers has a real opportunity, as I think that the opposite has no good restaurants, so it's a shame that they let themselves down when I'm so often I would try differently before I book here."

Bernie's Cafe Deli

Bernie's Cafe Deli

Neva Place, PA11 3PN, Renfrewshire, United Kingdom

Food • Cafe • Soup • Coffee


"Having previously purchased a Groupon voucher and having had a lovely breakfast we purchased 2 further breakfast vouchers (terms as per the initial voucher). On our first visit (15.7.23) a Saturday, a male member of staff talked us through how it all worked etc., and we even stayed for further coffee and cake. Today (28.8.23) however, was a terrible experience. Watch out for the contradictory statements on the voucher!!!!!!!! On being approached by a female member of staff to take our order we highlighted the fact that we had a breakfast voucher. She advised she would have to check if it was valid !!!! This puzzled us as it was the same as the first voucher. The same male member of staff who attended to us on our initial visit came over and requested us to open the App and to read the last sentence of the terms and conditions which states it is not valid at the weekend. We pointed out that the said terms and conditions also stated Valid Saturday Sunday 9 am to 10.30 am. He advised that they knew the statement was wrong, had contacted Groupon and was not willing to honour the voucher for today. I find it strange that the exact same voucher is still on sale now containing the same contradictory statement despite the Cafe and Groupon apparently both knowing it is wrong. And, as I have highlighted earlier, it was such a voucher we used on our initial visit!!! I pointed out this issue was between them and Groupon and that they should be honouring the contradictory vouchers until they sort this out with Groupon. Very bad experience today, not handled at all well by staff, we left the premises, without eating, wont be back and wont be recommending this establishment."