Rugby
Draycote Water Waterside

Draycote Water Waterside

Draycote Water Visitor Centre, Rugby, United Kingdom

Coffee • British • Ice Cream • Breakfast


"I would advise against going to this, not a child friendly place. I was in tears after my visit to the cafe today thanks to discriminatory behaviour from staff. I am toilet training my 2 year old currently and when he shows signs I have to be very quick getting him on the potty otherwise he will have an accident. I put him on the potty before going into the cafe however half way through our visit here I suddenly started showing signs, to get to the children’s toilet I would have needed to walk through the cafe (very long room) and down some flights of stairs and I knew by this time he would have wet himself and so to save spillage on the floor I discretely put him on the travel potty that I had in a corner, angling my body in front of him to hide this from view. He did a small wee in the potty with no odour and I immediately shut the potty which seals completely. However I was then told my staff there that there had been a complaint about this and that I should use the toilets downstairs. I was absolutely mortified and I felt like the worse mum ever. Should I have let my child wet himself and cause spillage on the floor? I’d needed to get out of the house for an hour for my own mental health but I left mortified. How can the cafe hold things aimed at toddlers and children and then not be supportive of mums? Disgusting. Service: Dine in Meal type: Lunch Price per person: £1–10"

The Blue Pig

The Blue Pig

Hall Road, Rugby, United Kingdom

Meat • Steak • Cheese • Salads


"We have been here on numerous occasions and have previously reviewed The Blue Pig. I have now updated my 5star rating as the experience on this occasion fell far short of an acceptable level for that rating. When we walked in there was no greeting from any of the staff although they didn 't look busy, we sat down at a slightly sticky table and commented on the fusty smell. Nobody came to the table although it is supposed to be 'table service ' we had to ask for menus which were eventually dumped on the table, we were NOT asked if we wanted drinks and was gone quicker than she came. A few minutes later she came to take our orders but as we were not quite ready she looked up at the ceiling and walked off. When our food orders were taken (without writing it down) which was a steak 'well done ' with a pepper corn sauce and a chicken tikka, to which I was asked 'if that was the curry? '. We were NOT asked if we had any Food Allergies. When the meals arrived the steak was somewhat charred around the edges and a miniscule piece of grilled tomato, the chips were good but the one onion rings was undercooked and the pepper corn sauce was just like beef gravy and very salty. The Tikka was pieces of chicken in a watery orange liquid, the popperdoms were so salty as to be inedible and the rice was sticky. David the owner did come to the table to ask if everything was ok but wasn 't interested in putting anything right or apologizing but did say ' I 'll let the chef know '. This was a special occasion which is why we had returned to the The Blue Pig with high hopes for the food and service we had come to know over the years before Covid lockdown. We would have had drinks and dessert and probably coffee like we used to but we just wanted to make a fast exit so paid David at the bar as we had not yet had the bill, he still made no attempt acknowledge any issues. I expect to become a 'key board warrior ' now I have expressed my findings in writing for others to read. Although David was given the opportunity at the table to improve the situation he appears out of his depth when dealing with constructive criticism. This is my personal findings and disappointment. We will never come back whilst under this ownership."