"This is the second time we’ve been, I wanted to give them the benefit of the doubt as our first time was not great either. We arrived and the closed sign was displayed in the door, but we saw people in there so went in and asked if they were open. They were, so we stayed. And waited to be seated. And waited. And waited. And waited. Bear in mind there were only 3 tables occupied and no other customers waiting we waited 15 minutes to be seated. We had a baby with us, no offer of a high chair and the staff member who showed us to our table left super quick before we had sat down or had a chance to ask about a high chair. We ordered an ice cream sundae, a milkshake and a hot chocolate. We also asked for some hot water to make up a bottle for the baby. Which was provided in a glass. Not a mug, a latte tall cup or any other hot drink receptacle, but a drinking glass... the ones they serve the cold drinks in. Painful to carry but we didn’t want to wait even longer to feed the baby. The hot chocolate came after 5 minutes which was quick. It was ok, nothing special. 30 minutes later (we were 1 of 4 tables, and 1 of the tables had already received their food before we ordered) we received the sundae an shake. I counted at least 4 staff members and it took 30 minutes for a small sundae and a shake. The sundae was ok, the milkshake was ok. Didn’t meet expectations given the price and the wait. In summary: terrible service, mediocre desserts, not expensive but not cheap either."
