"What an awful experience . We were looking forward to visiting this place . My friends had been before , but I hadn’t . I ordered our drinks and told the lady that I was dairy intolerant . Her English wasn’t very good , and it was like she couldn’t understand me correctly . There were plenty of intolerance posters , so I was t worried . This lady got someone else , who also didn’t appear to understand much of what I was saying . I explained that I was sure thrre would be something gib could eat . She started raising her voice to me in front of everyone , and showed me up . To cut a long story short she refused to serve me , and got one of my friends to try and explain. She would t let me have anything to it in case I was ill. I said , I can have meat and rice . No no she said . She was very rude and disrespectful . Even my friend was horrified and said she and her parented will never eat there again . What a nasty woman, she said . She was horrible to you and showed you up in front of customers . We found another restaurant with polite helpful staff, so our evening wasn’t entirely ruined . We will never go there again ."