"Booked Sunday lunch well in advance for what we thought would be a guaranteed good experience for mum’s 80th birthday, given this place’s reputation. Arrived on time, manager po-faced, behaved as if they were doing us a favour having us. No acknowledgement of the special birthday. Table was not ready, they made no attempt to help us move chairs so we could sit and wait. We waited ages for our table to be cleared and prepared. Starters arrived quickly but we waited another 40 minutes for our mains, so those of us who hadn’t had a starter were very hungry indeed. No bread rolls available to accompany the soup “because it’s a Sunday”. Had to ask for everything, sauces, correct cutlery, drinks. No one bothered to ask if everything was okay. No apology for the delays. Quality of the food was the only positive, but a very disappointing experience, couldn’t wait to get out of there. Have had more enjoyable experiences in much cheaper places, will not be returning."
