"I rarely leave negative reviews, only positiw, because I don't think it's very nice, but at this occasion I leave this out of the only reason of warning others. my partner and I came to giraffe after I see some really nice looking options on...her menu online. I will actually try to be about the very negative experience we had tonight. I tried to order the fish and chips, they had none. I understand it. I then ordered their Tofu-Curry and immediately asked if it could be done without wobble, and was told by the waitress “I don’t know, but I will ask for them and if it can not be done without, I will come and tell them”. I took her to her literal words and one thing later came to eat, so I suspected there was no wobbles. when I found out how to swirl in my meal, I told the waitress and immediately she said, "They should have told me if they were allergic." I said, “I am not, but I am quite indecent to why I asked for it without, and they told me that they would tell me if it was a problem,” she repeated, “You should have told me. you have to tell me. I don't know if they care about it. you should have told me that I thought you just didn't like her.” when I repeated that I could state that I didn't want her and I didn't know that I had to state why it should be taken seriously, she just repeated the same argument and finally said, "if they want, I can change it for something else," I quickly ordered something else. I didn't get an apology from her, just what felt like repeated guilt, instead of taking responsibility for her mistake, not to inform me how she had assured me that she would. 15 minutes later I waited for my alternative meal to arrive while my man his, and the manager (I think I came over. I assumed it was supposed to apologize, but it was that it – first, repeated doing the same as her colleague had done, what was to say, I had to say that I was intolerance. this has now become a embarrassing and unpleasant situation. when I explained that the thing was the fact that the waitress said she would do something she had not done, and then had accused me instead of just saying, I'm sorry and that they can't control when most dishes cooked with wobble or not. that was not a problem as such – I just wanted to be told and I would not have ordered it. Anyway, she offered me an alternative food, and in this phase, while my man is now sitting with an empty dish and I feel thoroughly said I was no longer hungry and so simply asked to go. she said the meal of my man would be on the house what I thought was a decent thing to do. we thank her and then went. on the way, the waitress I had experienced as unprofessional stood at the door. we don't want to come back."
Watford
