"My first time in Locarno and it couldn't have been better! This hotel has a great location. We spontaneously booked the hotel on the internet and booked it on site. Super friendly staff, great service. We were there 25 minutes before 3pm so we were asked to wait a bit before that, we weren't allowed to check in. which wasn't a problem, lots of nice restaurants bars outside or right by the hotel. And the minutes passed quickly Cleanliness is super important to me and this hotel lives up to all expectations! Super modern rooms, if you book a room, I recommend 5 floors with a view of the lake and mountains. Simply great! The breakfast doesn't have a large selection, but it is of very good quality. Checking out was easy, we paid the remaining amount that was drunk from the minibar and we had to say goodbye to the beautiful, friendly Hotel La Palma au Lac. Many hotels can learn a lesson from this. Afterwards we received a peaceful email that the hotel is looking forward to welcoming us again soon. Until next time"