Arabella Lounge - Speisekarte

172 Dunstable Road, LU1 1DQ, Luton, United Kingdom

🛍 Wings, Drinks, Chicken, Lebanese

3.7 💬 547 Bewertungen
Arabella Lounge

Telefon: +441582482844

Adresse: 172 Dunstable Road, LU1 1DQ, Luton, United Kingdom

Stadt: Luton

Menü Gerichte: 8

Bewertungen: 547

Webseite: http://www.arabellalounge.co.uk/

"I visited this restaurant recently with a group of friends. Upon arrival, we were seated quickly in a quiet area of the restaurant which is always a good thing. The restaurant/shisha lounge is situated on the rooftop of the building with outdoor facilities for shisha. Overall the decor of the restaurant was not too bad and was appropriate in regards to matching the Arabian cuisine. In terms of the food, I myself ordered the hummus and chicken shawarma starter with the lamb steak main with rice. One thing I noticed is that both the starter and main were heavily sprinkled with what seemed to be paprika. This garnish was completely unnecessary as it did not add to the overall dish. For the starter, the hummus was bland, lacking flavour and being very salty. The shawarma on top was also bland. The steak main, was overcooked therefore being very though. The rice however had a mild, citrusy taste which is as expected from middle eastern cuisune. The dish was also served with a side salad (more like an abundance of lettuce), which again was sprinkled with an unnecessary heap of paprika. I noticed how the majority of waiters were not very active when it came to checking up on customers. During the meal, I asked for a glass of tap water, which I was denied. The waiter then said they only sell bottled water and asked if I would like some, which I kindly said no to. However the waiter did bring over a bottle of water which he gave to me as a complementary drink, which I suppose was a very kind gesture. Now comes the disappointing part... When it came to the bill we noticed how they charged us twice for a chicken burger my friend ordered, however this mistake was quickly rectified by management. My friend also wanted to break a ten pound note into two fivers, which the guy at the counter refused and said I 'll give you nine pounds instead as part of some sort of commission. As we were a large group and opted to pay separately for the items each individual ordered, management refused to do this and told us to go back to are tables. And give the amount as a whole and sort out the change ourselves. Seeing how ignorant and rude the staff were and how tired we were also, we then decided to do as they said. When asked why, the guy at the counter said they did not have any change, which is odd for a restaurant at operating times and should have been dealt with immediately. If they were to tell us this from the start, maybe we would be more understanding. Whilst on our way out, one member of staff sarcastically asked if every was solved with a smirk, to which only my good nature prevented me from wiping off that smirk. Overall the the food wasn 't as tasty as expected and the lack of responsibility from staff made our first visit to this place, also our last."

Ganze Speisekarte - 8 Optionen

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Arthur Arthur

Best shisha! Very clean and amazing friendly management! Great food aswell!!!! Definitely recommended!

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Bewertungen

Muhammad
Muhammad

Lovely taste of grill food. Love the shisa. However, customer service I found a bit less friendly! Nice place to eat in a luton


Leeroy
Leeroy

Very clean, great staff and food was top notch. They have fixed the lift so people with disabilities can also enjoy the roof top experience.


Tripntreatsuk
Tripntreatsuk

Firstly if you're going for the shisha I would say avoid this place. However to my surprise the food was actually really good and very generous portions. The staff was friendly was as well. I would only go back for the food. Speisekarte ansehen


Skibz
Skibz

Probably the worst shisha I've ever had. The pipes are clearly not cleaned at all which is why you can't taste the flavours of the shisha. But instead it tastes of a cocktail of stale flavours. Save your money and keep well away!


Hint
Hint

I have no idea about the shisha, I don't smoke it. The surroundings are fairly typical but does have a bit of a view of Luton! Music is intrusive in conversations here so they could tone that down. My review is purely for the mint tea. It's excellent. I have nothing more to add.


Carlie
Carlie

Under new management the shisha the service the food is amazing here staff are so polite and respectful I would highly recommend Arabella lounge Luton a 5 star experience please please try this place everything here has gone to another level great music nice and warm best shisha place. Speisekarte ansehen


A
A

The food here is amazing, the shisha is mediocre. Music can be changed, and the staff well they are nice but I was disgusted as to the way in which the male and female staff interacted with each other. It was very inappropriate, really put me off the place I wouldn't advise the place unless you want to sit and be disgusted or your fine with taking your food away with you.


Fiona
Fiona

I made this account solely to write a review. I ordered a takeaway last week. Whilst eating we realised it wasn 't actually our order... after the third mouthful the door knocked which was the delivery man who also realised he gave us the wrong order! The delivery man said 'oh don 't worry I will wrap up and take it anyway for the other person they won 't know ' This is horrific!!! Never will I eat here again because I will not trust that someone else has munched into my food before me!! I would give a 0.


Tina
Tina

I visited this restaurant recently with a group of friends. Upon arrival, we were seated quickly in a quiet area of the restaurant which is always a good thing. The restaurant/shisha lounge is situated on the rooftop of the building with outdoor facilities for shisha. Overall the decor of the restaurant was not too bad and was appropriate in regards to matching the Arabian cuisine. In terms of the food, I myself ordered the hummus and chicken shawarma starter with the lamb steak main with rice. One thing I noticed is that both the starter and main were heavily sprinkled with what seemed to be paprika. This garnish was completely unnecessary as it did not add to the overall dish. For the star... Speisekarte ansehen

Kategorien

  • Wings Genießen Sie unsere saftigen, zarten Flügel, die in Ihrer Wahl von köstlichen Saucen geworfen und mit knusprigem Sellerie und kühlendem Ranch- oder Blauschimmelkäse-Dressing für die perfekte Geschmackskombination serviert werden.
  • Drinks Stillen Sie Ihren Durst mit unserer erfrischenden Auswahl an Getränken, von handgefertigten Cocktails und erlesenen Weinen bis hin zu alkoholfreien Köstlichkeiten, darunter Limonaden, Säfte sowie fachmännisch gebrühter Kaffee und Tee. Perfekte Ergänzungen zu Ihrer Mahlzeit! Speisekarte ansehen
  • Chicken Saftig und herzhaft, unsere Hähnchengerichte werden mit zartem Fleisch, geschmackvollen Gewürzen und vielfältigen kulinarischen Inspirationen hergestellt. Genießen Sie eine köstliche Vielfalt, die sicher jeden Gaumen zufriedenstellt.
  • Lebanese Genießen Sie das Wesen des Libanon mit unserem lebhaften Menü, reich an Gewürzen und Aromen. Genießen Sie eine Auswahl an Mezze, gegrilltem Fleisch und traditionellen Gerichten, die den Geist der nahöstlichen Küche einfangen.

Ausstattung

  • Seating
  • Reservations
  • Speisekarte

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"After reading all the good reviews we decided to try this restaurant and had high expectations We arrived to not a particularly warm welcome the waitress told us the specials were chicken, steak and veal and walked off no mention of how they were cooked or what sauces they came with and no prices after asking how the veal came the waitress had to go into kitchen and ask the chef who shouted out how they were cooked and the waitress then said did you hear that? we decided to just order off of the menu we ordered drinks to start with (a bottle of rose wine plonked on the table not even opened) when the lady came to take our order we asked if we could have a few minutes to finish our pre dinner drinks it was obviously a problem for her that we wanted to wait a short while and after being asked for about the fifth time we felt under pressure to place our order (even though the restaurant was half empty) whilst the pasta dishes were nice the garlic bread left a lot to be desired basically just a toasted slice of white dry bread as soon as we had finished our main course our plates were taken away and the bill put on the table we were not asked if we wanted anything else as we still had half a bottle of wine left we didn’t settle the bill straight away as we were enjoying our wine we lost count of the times they tried to ask us to pay again under immense pressure we paid and felt like we had to leave it was not a relaxing evening nor were we made to feel welcome. This restaurant specialises in pasta and pizza and we heard the waitress telling tow guys who wanted pizza that they only had enough dough left for one pizza they had run out and it was only 8.30! Overall our experience of this restaurant was very disappointing very rushed, unfriendly staff, no niceties and certainly not a relaxing evening we will not be returning."