"We settled in and decided to explore the hotel and its grounds. The spa was impressive and featured one of the best outdoor pools we’ve ever enjoyed. Dinner on Sunday evening was good, although my husband’s steak would have benefited from some vegetables—that's just a personal preference.
We returned to our room around 8:30 PM and soon discovered we wouldn't be able to stay inside for long. The wedding disco was in full swing, and with our room located directly above the hall, the noise was unbearable. It became so loud that the furniture vibrated like something out of a scene from Jurassic Park. We couldn’t hear the television or each other. My husband went to the reception to inquire about when the wedding festivities might end, and it seemed like they would go on until midnight. They offered us a room change, which we accepted, but unfortunately, the new room wasn’t of the same quality; at least it was quieter.
Breakfast was enjoyable on both mornings, but dinner on the second night left something to be desired. We ordered the smashed burger, which was served on a warped metal tray that spun around while we tried to cut our food; I had to prop it up with my smartphone to keep it steady. The blue checkered paper underneath the food fell apart while cutting, so we had to be careful not to accidentally eat it.
I would suggest that in the future, if a wedding is occurring, the hotel should allocate the guests staying there rooms that are further away from the venue. We noticed a lot of guests checking in after the wedding speeches, and it would make for a much quieter experience for those looking for a peaceful stay. It was evident that we weren’t the only ones who found the noise level unacceptable, as others also expressed their concerns.
We had booked the hotel after having to swap a Virgin hot air balloon experience that never materialized after two years of waiting. We did appreciate receiving a complimentary bottle of prosecco upon arrival, while some other guests had to ask for theirs, so that was a nice touch. Overall, we enjoyed our time in the area and would recommend the spa, but we likely won't return anytime soon."
