Cafe Rouge Reigate - Speisekarte

1 Church Street Reigate, Surrey RH2 0AA, United Kingdom

🛍 Cafés, Seafood, Asiatic, Fast Food

3.6 💬 3674 Bewertungen
Cafe Rouge Reigate

Telefon: +441737223700,+441737949003,+441737223772

Adresse: 1 Church Street Reigate, Surrey RH2 0AA, United Kingdom

Stadt: Reigate

Menü Gerichte: 35

Bewertungen: 3674

Webseite: http://www.caferouge.com/locations/reigate

"This was the worst afternoon tea experience I have ever had. There was a lack of friendly welcome, mediocre service, and no manager in sight. Despite pre-booking and requesting the afternoon tea menu, we were told to sit anywhere upon arrival. The wrong menus were initially given to us, but this was quickly corrected. While the tea arrived promptly, the food took a long time to come out. The mini baguettes were disappointing - they consisted of a thin slice of ham and a rocket leaf, and the brie ones were the same. After taking a bite, it was clear that they were dry, chewy, and not enjoyable at all. When we requested some mayo, chutney, or mustard to make them more edible, the only action taken was drizzling olive oil over them, which was not what we had asked for. Frustrated, we asked for our food to be taken back and decided to order from the main menu instead. Despite being told that the manager would come to see us, we waited for 50 minutes without any food or manager in sight, while other tables who arrived after us were already enjoying their meals. Disappointed with the service, we eventually left without eating. It was a truly terrible experience and we will not be returning. Thank you for ruining what should have been a pleasant afternoon with a friend. It was a waste of time and money. Shame on you, Cafe Rouge!"

Ganze Speisekarte - 35 Optionen

Alle Preise sind Schätzungen auf Menü.

Hauptgerichte

Vorspeisen

Salate

Bread & Nibbles

Our Famous Croques

Gegrillte & Geschmorte Spezialitäten

Pizza

Famous Hot Subs

Salat

Pasta

Fleischgerichte

Eierspeisen

Crêpes

Herzhafte Gebäckstücke

Vom Land (Ab 17:00)

Warme Gerichte

Fleisch & Mehr

Vegetarisch

Our Burgers

Snacks / Shared

Amerikanisches Essen

Suppen & Vorspeisen

Belegtes Brötchen

Zum Teilen

Croques

Soupe

Lewis Lewis

Great meal in a nice atmosphere Service from Isobel was great. She was friendly, polite and very accommodating

Adresse

Karte anzeigen

Bewertungen

Lillyrose9515
Lillyrose9515

Great staff,good value for money.Quick service and the best breakfast in town.Waitresses have done an excellent service.


dominicw613
dominicw613

Steak overcooked, rubbery definitely not pink as requested. I took it home and fed it to my dogs. The only positive was the staff being friendly


Curious547053
Curious547053

My best friend and I went here on a impromptu night out. This was the only place in Reigate that could accommodate us……….. AMAZING food but OUTSTANDING service from Isobel Speisekarte ansehen


oliviadL5780ZV
oliviadL5780ZV

I had visited here with some old mates , and atmosphere was lovely . Very relaxing , caught up a lot . The service was great , lina made is feel very welcome with her friendliness. She gave us excellent recommendations and will be definitely visiting again.


ptmce
ptmce

Regular visitors to this restaurant over the years and our favourite cafe in Reigate. A relaxing and friendly atmosphere, good food and a great team. Always made to feel very welcome. The new Manager is clearly committed to good customer service and it shows.


Alligenia
Alligenia

I was really excited about visiting Café Rouge in Reigate, the food was fantastic. Excellent customer service. Thanks Jenny for her friendliness, promptness and attention. The atmosphere of this place was excellent, the waiting time was pleasant and the attention was incredible. Speisekarte ansehen


percivalanna
percivalanna

After dining at the Reigate branch, we were mistakenly overcharged by £30. Despite multiple attempts to contact the restaurant through phone calls, emails, and in-person visits, we have not received a response or a refund. The lack of communication and resolution from the staff and manager is unacceptable.


468
468

On Friday night, we were warmly greeted by the manager Kris, who was friendly, knowledgeable, and professional. Throughout our meal, Kris checked in on us to ensure everything was to our liking, and we enjoyed chatting with him as he is a kind and personable individual who maintains a high level of service at the restaurant. The standout dish for us was the incredible mussels, which were paired perfectly with the wine recommended by Kris. The waitress who assisted Kris was also exceptional. We highly recommend this restaurant and will certainly be returning soon.


Cupcakes100
Cupcakes100

This was the worst afternoon tea experience I have ever had. There was a lack of friendly welcome, mediocre service, and no manager in sight. Despite pre-booking and requesting the afternoon tea menu, we were told to sit anywhere upon arrival. The wrong menus were initially given to us, but this was quickly corrected. While the tea arrived promptly, the food took a long time to come out. The mini baguettes were disappointing - they consisted of a thin slice of ham and a rocket leaf, and the brie ones were the same. After taking a bite, it was clear that they were dry, chewy, and not enjoyable at all. When we requested some mayo, chutney, or mustard to make them more edible, the only action t... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen! Speisekarte ansehen
  • Asiatic
  • Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.

Ausstattung

  • Cafe
  • Wine
  • Speisekarte
  • Amex
  • Menü
  • Wifi

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The Pheasant

The Pheasant

Reigate Road, RH3 7BG, Mole Valley, United Kingdom

Speisekarte • Steak • Seafood • British • European


"We booked the table at the Pheasant for 14th Dec 23 as we had our work Christmas dinner last December which was exceptionally good and we all enjoyed it. We expected the same level of service and quality of food this year but were shocked how standards have dropped.. Firstly, we booked the table few months ahead for our Xmas meal. When we arrived we were given two different menus Christmas set menu and usual pub menu. This is where some confusion has started. Two members of our team ordered starters and mains from the ordinary menu whilst others went for the Xmas set menu. We placed the order with the waitress who returned twice as she was confused who ordered what... After half an hour, we had another waitress coming to the table saying that the Chef and waitress were confused with our order and she needed to re take it. We repeated ourselves for the 3rd time. After awhile, the waitress came to say that there were only 2 trout starters left so we we had to choose a different option.. So from sitting down at 18:30 we finally had our starters at 8 pm... Mains I ordered Sirloin Steak (as Med Rare) from the Xmas set menu, others ordered vegetarian pie, Xmas Turkey meal and beef burger. Well, I had steak many times before and this was one of the worst I have ever had. First of all, it was Rare completely red and ****. I wanted to complain but there were no any members of staff around. I waited hoping that someone would come to the table asking if we were happy with our meals, but no one came. I carried on cutting it which was not easy as I have just had my hand surgery and the meat was not easy to cut due to the fat around the steak which did not melt as it was cooked as Rare, not Medium Rare. I was very hungry as have not eaten all day so continued eating it reluctantly hoping that I could catch someone 's attention but there were no staff in our area at all. The peppercorn sauce was lumpy and lukewarm and had a film on top which is indication that it was not freshly made. When I tried to pour it it came out in lumps.. Mushroom it states on the menu that steak comes with the Portobello mushroom.. Well, it came with 2 normal medium size mushrooms, not one large Portobello. I know what Portobello mushroom looks like and was looking forward to it but again was not impressed with that substitution. Chips were lukewarm (I tried some of them whilst I was waiting for my steak knife which was not given to me with the meal) so I ended up leaving some of them as by the time I started to eat them they were cold. My colleague who had the burger said that his burger was stone cold but he didn 't want to make a fuss in front of the team plus he needed to catch a train and it would have meant that he would need to wait for a fresh burger to be made and miss his train... Deserts you would think that nothing can go wrong here.. To start with we were given wrong menus again. Instead of Xmas set menus the waitress handed us standard menus and left. After she returned we asked for Xmas menus. Finally only two of us ordered a desert we went for the Sticky Toffee with honeycomb Arctic slice. I never had arctic slide before and wanted to know what it looks and tastes like. When two deserts were brought over, they had a scoop of vanilla ice cream on top. The waitress has gone by then and we carried on eating and asking each other where is the artic slice and why we have the scoop of ice cream instead..? All of us commented that the desert did not look and had any reference to Christmas and was just a standard sticky toffee not as described on the menu.. Any way, we all carried on as were keen at this point to pay and live the pub. When we were given a bill, we couldn 't work out how much each of us had to pay as it was not easily stated on the bill and had some items which we did not even had! I questioned 2 deserts on the bill as they were added to the bill at £8.75 each and not as part of the 3 course set meal. Waitress then just took off one of deserts. it is at this point we realised that we were served wrong deserts! We were given a sticky toffee pudding from the standard menu, not Xmas Set menu hence no Arctic slice or honeycomb... It was the same waitress who gave us Xmas menus and took the order.. There was also a wrong double Gin and Tonic added to the bill which none of us had.. The bill should have been easy to read and understand as all bar two of us had a set menu meals but the bill listed starters and deserts as separate items. The waitress couldn 't work out the bill for each of us (i.e. ask who had what individually so that we pay) but told us to work it out ourselves. We did and then paid for what we have had including drinks. When half of the team has left to catch the train, we were heading to leave and was told by the same waitress that there was an outstanding amount of £22 left to pay! This was the cherry on the top for the whole evening and we had to call the manager and complain about the whole evening, including service and the food. I am glad to say that the Manager, although he was not happy to hear our feedback, let us go at that point which was a relief. So, overall, we are definitely NOT coming back to the Pheasant again. Both service and food were below average and unacceptable for the amount of money we paid for our Christmas dinner. Staff should be better trained on how to serve customers and Chef and Kitchen staff on improving their cooking standards and skills. It was very substandard on all fronts. The only good thing was the decoration of the pub, but no Xmas crackers on the table which we thought was a standard feature for Xmas Dinners."