"I booked for a party of 18 last Sunday. When we arrived they had squeezed us onto tables so small that we only managed because one person was unwell (so didn’t turn up) and after we asked them to bring another chair to put on the end of the table as there was just no way six of us would fit into the space provided. As they serve Sunday lunch on a Sunday we did not pre-order. To save the challenge of sorting the bill I asked if they would take orders for families. We were told no, as food would come out per bill, instead we were advised to order by each table (we had two). I told them this would not work as families were split across two tables. As I wanted us all served together, I said “never mind, just bill as one and I will sort.” As we ordered the waiter told me that one table had not ordered starters. I said okay just please serve mains together. Well of course they ignored my instructions. They served the starter, cleared it way, and after a quite long wait served the table without starters their main. They did not serve the second table their mains until at least ten minutes after the first table had finished their main, despite several prompts from me and a small disagreement with the waiter who insisted he had told me that he would not serve us as one party, despite booking as one! We insisted they bring deserts to us all at the same time. We waited so long for these that the two children on the first table were getting so distressed that we had to ask that they at least bring their deserts. Total disaster. We usually mix family members at each course. One person had driven from Birmingham for a 12:30 meal. In the end he left at 3:30 (as soon as we’d finished) without being to speak to many of us. If you are booking for a larger group I would not recommend this restaurant. The food was actually very nice, although the vegetables served to the second table were barely warm. I think the meals had been standing for several minutes. The waiter apologised and told me the manager would come to speak to me He chose not to."
