Telefon: +441368238038
Adresse: Spott Road, EH42 1BF, East Lothian, United Kingdom
Stadt: East Lothian
Menü Gerichte: 11
Bewertungen: 2157
Webseite: http://www.dunbargardencentre.co.uk/
"Have previously had a good experience here when it was a little quieter. The way the cafe works needs to be reviewed. When it’s busy the rule is ‘find a clean table before ordering’ but when it’s busy this just results in people hovering over tables waiting to be cleaned which is not a nice experience for customers or for members of staff who can have customers hounding them and standing over them to clear a table. It also results in customers having to compete for tables and quite often means people getting annoyed at each other, which is never a great start to an experience. I witnessed some less able customers losing out on tables because others were able to rush to an empty table before them. It’s not really a problem you should have as a customer. ‘It’s been like this for X amount of time and has worked’ isn’t an excuse when it could easily be made a more stress free and enjoyable experience. Why not have a ‘please wait to be seated’ sign where a staff member can guide customers to a cleared table, pop down some menus and then ask them to order at the counter? There are multiple ways it could be improved with very little overhead. I really like the cafe and the staff, please just improve your seating process!"
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