Gourmet Burger Kitchen

Unit LR01, Level 25, 301 The Loft, Newham, United Kingdom, E20 1ET

🛍 Kebab, Asiatic, European, Fast Food

3.8 💬 5407 Bewertungen
Gourmet Burger Kitchen

Telefon: +442085344390

Adresse: Unit LR01, Level 25, 301 The Loft, Newham, United Kingdom, E20 1ET

Stadt: Newham

Menü Gerichte: 11

Bewertungen: 5407

Webseite: https://www.gbk.co.uk/restaurants/westfield-stratford

"Disappointing Experience at GBK Restaurant I recently dined at GBK Restaurant and unfortunately, it was a highly disappointing experience. From start to finish, there were several issues that severely impacted my enjoyment of the meal. Firstly, the service was incredibly slow. It took an unacceptably long time for our orders to be taken and even longer for our food to arrive. Additionally, getting drinks was a nightmare as it seemed the staff were more focused on other tasks rather than attending to customers' needs promptly. Furthermore, the customer service was lacking. Not once did any staff member inquire about our dining experience or if we needed anything. It felt as though we were invisible to them. The cleanliness of the restaurant was also subpar. Tables were left dirty, and it was evident that they hadn't been properly cleaned between customers. This lack of attention to cleanliness is unacceptable, especially considering the current hygiene concerns. To make matters worse, there was no one available to address our concerns or doubts. It seemed like everyone was in a rush, with no staff members willing to take the time to assist customers or address any issues they may have had. Overall, my experience at GBK Restaurant was extremely disappointing. The slow service, poor customer service, lack of cleanliness, and absence of staff availability made for a frustrating dining experience. I would not recommend this restaurant to others and am unlikely to return in the future."

Ganze Speisekarte - 11 Optionen

Alle Preise sind Schätzungen auf Menü.

Nachspeise

Hähnchen

Hähnchenflügel

Burger

Pizza

Sandwiches

Beilagen

Татьяна Татьяна

I ordered potatoes, but it took a long, very long time

Adresse

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Bewertungen

Baber
Baber

Horrifically bad service. So many other options. Never come here.


Oliver
Oliver

Our server was Ollie. He was really helpful, attentive, relaxed and professional. We had a great experience and will definitely be back!


Prannavan
Prannavan

Food was very tasty and reasonable price. My baby spilt the milkshake and Libin didn’t hesitate to give us another milkshake , very good customer service will definitely return. Speisekarte ansehen


Sharlene
Sharlene

Great burgers from here, was glad to see that they ask you how well done you want your burger and they actually made it well done, a kind member of staff also sorted out a refund when I accidentally ordered an extra burger, so thank you!


Playboi
Playboi

I ordered the rocketman burger and a bottle of coke on a sunday that wasnt too busy. I was really thirsty and the coke only arrived once the burger arrived. It wasnt even real coke either; it tasted too much like soda water. The burger arrived 25 mins after i ordered and it was not worth the £12 i paid for it by itself. It ultimately was just a beef patty, cheese and rocket with very minimal flavour to note. That was a waste of £15.60.


Aimey
Aimey

Worst service ever, do not visit this place. I had the worst experience over here . The food took too long to arrive and the drinks took even longer , it only came after I had finished my food and was about to leave none of the staffs came to check on the food or drinks and they were taking in people to uncleared tables and cleaned them while we were sitting there. Even though it wasn’t that busy. The fries were cold and when asked about it they didn't give me any reply. Overall a disaster of an experience. Speisekarte ansehen


Dipesh
Dipesh

I recently dined at Gourmet Burger Kitchen for lunch, opting for the chicken burger accompanied by onion rings. While the food was satisfactory, it lacked the wow factor considering the price point. The timing of service was disappointing; my drink didn’t arrive until after I had finished my meal, despite being the only patron initially and later joined by only two other tables. This delay was particularly inconvenient given my limited lunch hour, which should have allowed for a quick turnaround. Regrettably, I left the restaurant feeling unsatisfied and, frankly, still hungry.


Carla
Carla

I'm giving 3 stars because the person I suppose was the manager and the girl at the till were nice, but everything else was quite disappointing. The portion of the chips for the meal deal was terrible, I could count them on my hands . Things have changed, the burger wasn't that tasty, at least not as I remember. Gbk used to be amazing, but I guess those times have come to an end. You don't get what you pay for in any way. Please tell the host to smile and communicate with people, as a host he's supposed to welcome you and make you feel comfortable, but he seemed lazy, bored and pissed altogether. He didn't even explain me how to order. Bless the girl at the till that was trying to do by hers...


Aysha
Aysha

Disappointing Experience at GBK Restaurant I recently dined at GBK Restaurant and unfortunately, it was a highly disappointing experience. From start to finish, there were several issues that severely impacted my enjoyment of the meal. Firstly, the service was incredibly slow. It took an unacceptably long time for our orders to be taken and even longer for our food to arrive. Additionally, getting drinks was a nightmare as it seemed the staff were more focused on other tasks rather than attending to customers' needs promptly. Furthermore, the customer service was lacking. Not once did any staff member inquire about our dining experience or if we needed anything. It felt as though we were inv... Speisekarte ansehen

Kategorien

  • Kebab Genießen Sie unsere köstlichen Kebabs, die fachmännisch gegrillt werden und voller Geschmack sind. Wählen Sie aus einer Vielzahl von Fleischsorten und lebendigen Gewürzen, serviert mit frischen Beilagen. Perfekt für eine sättigende und geschmackvolle Mahlzeit.
  • Asiatic
  • European Genießen Sie eine kulinarische Reise durch Europa mit unserem exquisit gestalteten Menü, das authentische Gerichte aus Frankreich, Italien, Spanien und darüber hinaus bietet und die frischesten Zutaten verwendet, um traditionelle Aromen zum Leben zu erwecken.
  • Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.

Ausstattung

  • Takeout
  • Seating
  • Speisekarte
  • Reservations
  • Menü
  • Serves Alcohol

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