Hey Pizza - Speisekarte

The worst customer experience i have ever experienced.. horrible overseas call center employees. min delivery took way over am hour. Cold food and not even a refund. I would never order from here again. Edinburgh be aware this place is trying to run a fraud business but not even delivering food and hoping you forget

ordered a couple of pizzas and a garlic bread. it came within the hour which was surprising and the food was really nice, kind if looked like someone squeezed the whole bbq sauce bottle on one of them but still enjoyed it. Got off on just eat which was great and came to about what someone would pay for that even with the discount so if I had to pay full next time I'd go somewhere else.

I waited an hour and a half for the pizza to arrive. I called the restaurant around 6-7 times for a delivery update and the phone rang out every single time. When it eventually arrived, one of the pizzas was undercooked. Pale, soggy and doughy in the middle and inedible. Very disappointing, and unable to even reach someone on the phone to feedback. The order was through Deliveroo, so thankfully they have given a refund, but I won’t be using Hey Pizza again.

Ordered the a beef burger, potato wedges, a vegetarian pizza and a cheese pizza. Food arrived at the estimated time The wedges were likely store bought frozen. Same with the beef patty. Would not recommend either of them The vegetarian pizza was not bad and had lots of toppings. The cheese pizza however was phenomenal. It was cooked to perfection and tasted great. My only feedback for both pizzas would be to take it easy on the salt in the sauce At off I would order the pizza again.

Ordered the a beef burger, potato wedges, a vegetarian pizza and a 4 cheese pizza. Food arrived at the estimated time. The wedges were likely store bought frozen. Same with the beef patty. Would not recommend either of them. The vegetarian pizza was not bad and had lots of toppings. The 4 cheese pizza however was phenomenal. It was cooked to perfection and tasted great. My only feedback for both pizzas would be to take it easy on the salt in the sauce. At 50% off I would order the pizza again.

The delivery was more than an hour late past the latest estimated delivery time. When I called, I was put on hold for 20 minutes! The two pizzas arrived lukewarm and the halloumi was terrible. The owner, Jordan, who eventually took my call, informed me that they were extremely busy and promised me a discount on my next order due to the long wait. However, I am hesitant to order from them again, especially since my gluten-free pizza was cross-contaminated. People with celiac disease should be cautious when ordering from this restaurant.

If I could rate a I would. Shocking customer service and pizza. Took over an hour and mins to be delivered to an address mins away after midnight on a Thursday night (assuming it was not that busy) I phoned for my order then tried again to check where it was but no answer from the shop. Back and forth on messenger it finally came and was very cold so never got eaten. Told them this soon as it came that it was cold and I’ve asked for a refund which they are REFUSING to give me as they said “a cold pizza does not justify a refund”. I will not be eating here again so it does justify me getting my money back that was wasted on cold pizza. Arguing with me publicly on Facebook also I can’t get ove...

If I could give a rating lower than 1, I would. The customer service and pizza were shocking. It took over an hour and 20 minutes for my order to be delivered to an address just 10 minutes away after midnight on a Thursday night. I phoned to inquire about my order, but received no answer from the shop. After back and forth communication on messenger, the pizza finally arrived, but it was very cold and inedible. I immediately informed them of the issue and requested a refund, but they refused, stating that a cold pizza did not warrant a refund. I will not be returning to this restaurant, and I believe that I deserve a refund for the wasted money on a cold pizza. Their unprofessional behavior...

I ordered some light dessert bites at 11:20 PM on a Monday night with an estimated arrival time of 11:40 PM, which I found to be optimistic considering the restaurant is only a 15-minute drive from my location. At midnight, I called for an updated arrival time and was informed that the driver had already left and would be arriving shortly. By 12:20 AM, I called again and was placed on hold while they tried to reach the driver. Eventually, the driver arrived, seeming unaware of the previous issues. He handed me the food, which included cold milk and cream-based desserts that were not properly packaged and had become warm and mushy. As he handed me the food, the bag ripped and I dropped a milk...