Cliff - Speisekarte

Cliff Hill GorlestononseaGreat Yarmouth NR31 6DH, Norfolk, United Kingdom

🛍 Steak, Seafood, British, Vegetarian

3.2 💬 1809 Bewertungen
Cliff

Telefon: +441493662179

Adresse: Cliff Hill GorlestononseaGreat Yarmouth NR31 6DH, Norfolk, United Kingdom

Stadt: Norfolk

Menü Gerichte: 9

Bewertungen: 1809

Webseite: http://www.thecliffhotel.co.uk/high-tea.html

"Came to look at hotel last year to book for November this year. Looked very impressive. How wrong was I. Booked for two nights. Arrived 4-30pm. Room was nothing special and was very cold. Went out for a meal and retuned at 9-30pm. I booked a twin room as my husband has many health problems which I won’t go into. Got into my bed and had quite a shock. The mattress was lumpy and the buttons had been covered with material held down with a metal staple . So uncomfortable.Think I fell asleep at 3am. Woke up at 6am. I had to put my jumper and scarf on, was so cold. Had a lovely breakfast and staff were very nice. Spoke to the manager about the mattress and the cold room. Went out for the day and came back early as I was absolutely shattered. Same mattress and still freezing cold . Went to reception and asked for the manager and was told they where fully booked and could do anything about it. He followed me back to our room to look at the mattress. Which shows he did absolutely nothing to help . He had all day to do something about it but obviously couldn’t be bothered . He said our choices were to sleep on the same mattress or leave. Now I’m nearly 74 years of age and paid a lot of money to sleep here. Told him again I couldn’t sleep on it so he told us to leave. On a very cold night and pouring with rain ,we checked out and not knowing the area we just sat in the car . He did mention another hotel In Yarmouth which we ended up at and I want to thank him for that as it was so much better then the Cliffs We got a full refund . Didn’t make up for the horrible experience."

Ganze Speisekarte - 9 Optionen

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Salate

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The Chesterfield Mayfair Champagne Tea £75

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125julieu 125julieu

Lovely Sunday lunch, service, food setting including a lovely view perfect. Was recommended to us and certainly lived up to the recommendation.

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Bewertungen

Judi
Judi

Loud music, insipid food. We gave our preferences but sandwiches very poor. Lots of cake. Would not recommend. so many other options for sandwiches but this was very disappointing.


thecockney55
thecockney55

Service was not up to scratch you get looked down on if you just want water with your meal Not everyone drinks alcohol during the day. The view is the best thing about this place Meals take too long to arrive


Dream26303883854
Dream26303883854

Had family meal last night, table of 9 and food was very good and all enjoyed.. Disappointment would be the toilets, I had to report mens toilet mess (which could have been there for least an hour). Then my wife had to report that there was no toilet roll in ladies, maybe a toilet rota would help? To finish on a high the staff were very apologetic about the state of toilets and during meal were very attentive and happy. Speisekarte ansehen


onetwaddle
onetwaddle

This restaurant is now not up to the standard it used to be .We had to wait 40 minutes for the food to come out .If it had been another 5 minutes we would have left .The hand cut chips we paid extra for were greasy ,chunky and unpeeled .They were more like potato wedges The waitress asked what sauces we wanted ,I had a chicken burger .I had just come back from Portugal and I got a taste for peri sauce .There was a mention of peri sauce on the menu .I asked for peri sauce ,The waitress said that would be extra . Fair to say that we won’t be going again .At the time if writing the review this restaurant was rated 30th out of 32 restaurants locally .I’m sure it will get the 32nd spot soon


maggie
maggie

Pre Booked high tea for 12 guests in October for November baby shower,Google search took us to Cliff Hotel Gorleston,site price stated £17.95 per person when we all got there setting was beautiful but that’s as far as it goes food was woeful for me personally I never ate a thing nothing looked appetising bread finger sandwiches felt stale. To top it off when it came to pay our £17.95 ,high tea was £22.95 but this was never stated when pre booking less than four weeks earlier for 12 £17.95 high teas. We did speak to management showed him exactly where are info came from but to no avail. Thankfully it was a great crowd so we had a brilliant time but all very disappointed with the supposed high...


Wanderer05844584921
Wanderer05844584921

The location great. We ate outside but under cover the seats nearer to the half windows were wet due to rain. It was cold asked for heaters. The Sunday lunch was tasty if somewhat pricey. The waiter was a bit slow. Whilst you allow dogs in to this part of the hotel it's not very nice when one selfish inconsiderate disrespectful dog owner let their dog go to the loo on the artificial carpet and left it there for someone else to pick it up. You know who you are It's a bit off putting in fact we should have refused to pay. Its all very well to appease the dog lovers but what about people just wanting a lovely Sunday.lunch. I expected a slight reduction but I doubt if our waiter even mentioned i... Speisekarte ansehen


fionas386
fionas386

Sitting on the terrace, overlooking Gorleston beach, beautiful warm sunshine. Our food was lovely and service great. No complaints there. My complaint? A group celebrating a baby shower complained that they were cold, (it definitely wasn’t cold), so staff out the heaters on. Myself and a few other patrons were then roasting hot. Sun beating down and heaters, I mentioned this to a waitress who said there was nothing she could do as “the group” were cold. Another couple got up and left, composing they were too hot. Honestly ridiculous, if you’re cold then go inside, unsure why the rest of us had to suffer can only assume that “they were a group and paying more than the other guests” wrong atti...


Jess
Jess

We arrived with family (grand parents, grandchildren, etc. for a drink and nibbles after enjoying the beautiful Gorleston beach and were immediately made to feel unwelcome. Despite the terrace having lots of empty tables, we were told they were fully booked for that area and sent to a table in the cold/windy shaded space away from the terrace which incidently was completely deserted. Maybe the terrace was fully booked but it certainly didn 't seem that way. It felt like our party including young children was a problem best kept out of sight. When approaching the bar to buy drinks, we were aggressively and rudely told by no less than 3 waitresses (simultaneously to go back to our table and to...


Lynne
Lynne

Came to look at hotel last year to book for November this year. Looked very impressive. How wrong was I. Booked for two nights. Arrived 4-30pm. Room was nothing special and was very cold. Went out for a meal and retuned at 9-30pm. I booked a twin room as my husband has many health problems which I won’t go into. Got into my bed and had quite a shock. The mattress was lumpy and the buttons had been covered with material held down with a metal staple . So uncomfortable.Think I fell asleep at 3am. Woke up at 6am. I had to put my jumper and scarf on, was so cold. Had a lovely breakfast and staff were very nice. Spoke to the manager about the mattress and the cold room. Went out for the day and c... Speisekarte ansehen

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen! Speisekarte ansehen
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Vegetarian Freuen Sie sich auf unsere lebhafte Sammlung vegetarischer Gerichte, die mit den frischesten Grünen, reichen Aromen und herzhaften Gewürzen zubereitet werden. Genießen Sie einen gesunden, köstlichen Teller, der die besten Zutaten der Natur feiert.

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"I would love for this review to be a 5 but unfortunately, I am unable to do that. Upon booking the table over a week before our visit I was told that the table would be ours for the evening because we were a large group. We were asked to pay a £10 deposit per person this was absolutely fine and we all paid well in advance. The table was booked for a hen/birthday party so we were all looking forward to a nice meal before heading out for the rest of the night. Unfortunately though, this didn’t happen. I had originally booked the table for 7:30pm, however on the day of the booking it was obvious to us that getting there for that time was going to be a struggle so I rang the restaurant and ask if it was okay for us to arrive for 8pm instead. The woman on the phone said this was absolutely fine and actually thanked me for letting them know well in advance. We all arrived just after 8pm (11 of us in total and were seated quickly. This is where everything began to go downhill… it was at least 10 20 minutes before our drinks order was taken and then a further 20 minutes before the waitress took our food order. A couple of people in our party ordered 2 4 1 cocktails and after waiting a further 20 minutes after everyone else’s drinks arrived the waitress came to tell us that they were waiting for the ingredients as the cocktails were coming from the bar next door. So by this time it’s about 9pm and the cocktails still haven’t arrived. So we asked the waitress where the drinks were and shortly after the cocktails arrived We did complain about this and was told that because of the long wait, the price of the cocktails would be taken off of the bill. I don’t think this would’ve happened though if we hadn’t made a fuss about how long it took. That was just the start… Finally after around 75 minutes of waiting, our starters finally arrive which tasted lovely. We then waited a further 30 minutes before we had to ask where our mains were and the waitress went to check. It’s now 10pm and we’ve been in the restaurant 2 hours! The waitress comes back and says it’ll be another 10 minutes. We all then collectively decided that we were going to leave it as we’d already missed another reservation we had and we were on a Hen Do! We were meant to be having dinner and going on a night out we’d had enough! A few minutes later, the waitress comes out and tells us (conveniently our food was ready; But by this time we were fed up and had decided to leave. Shortly after we told the waitress, “sorry, no thank you, we’re fed up” the owner(? comes out from the kitchen and demands we stay to eat the food. We apologise and explain that we’ve been waiting over two hours and we have decided we want to leave and as we had previously explained to the waitress that we had other plans for the evening. The woman then starts shouting at us and accusing us of being over an hour late to our reservation and demands the waitress gets the order receipt to prove herself right! When we said that this doesn’t prove anything because the waitress took ages to even take our order and that I had called to tell them we wanted to move our reservation to 8pm, she then says that we hadn’t paid our deposit and we couldn’t leave! She then was just arguing with different members of our party until we all just got up and left. We wasn’t rude to anyone and we just wanted a nice meal that wasn’t going to take an entire evening to arrive. They knew it was a hen party and that we were planning to be out afterwards and they just took the mick. Throughout the two hours there, we were polite and respectful the restaurant was so deadly quiet I don’t think anyone wanted to disturb anyone. The atmosphere was completely dead and felt awkward. So we all left the restaurant, hungry, disappointed and annoyed at the treatment we had received. It ruined the beginning of a night we had planned for 9 months and it’s just not okay. To be honest, if they had apologised and treated us differently, we probably would’ve stayed and enjoyed the food. If the restaurant cannot handle large bookings, they shouldn’t accept them. The Lek Thai lost a lot of money that night."