Telefon: +441773880181
Adresse: 2 Strutt Street, Amber Valley, United Kingdom, DE56 1UN
Stadt: Amber Valley
Menü Gerichte: 3
Bewertungen: 1652
"Cream had gone off so soup inedible, on a Saturday lunchtime. Staff didn't listen to us when we first mentioned it, but eventually, at our suggestion, one tasted the batch, agreed grudgingly that the soup was inedible/unsafe to consume and told us they would threw the batch away and just offer one soup on the daily menu. Staff reluctantly allowed us to order and pay for an alternative soup. We were later told the only two staff there that day were new and inexperienced, normally working under supervision of the head chef. Fair enough, but my review would be less critical if our complaint had been addressed and soup replaced promptly, maybe one or both not charged for or offered complimentary tea or coffee or a credit note or voucher would be usual industry practice. Previous vists for coffee or tea satisfactory. We later heard the usual chef was not working that day."
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