Koishii Japanese And Noodle

United Kingdom, PL1 1SD, Plymouth

🛍 Sushi, Asian, Vegan, Japanese

4.2 💬 4768 Bewertungen
Koishii Japanese And Noodle

Telefon: +441752222868

Adresse: United Kingdom, PL1 1SD, Plymouth

Stadt: Plymouth

Gerichte: 9

Bewertungen: 4768

Webseite: http://koishiiplymouth.webs.com

"Extremely disappointed and let down by our once favourite Japanese in Plymouth. We 've ordered from here for going on 8 years both collection and eating in, the food has always been great but our order today has been both incorrect and the response I got from the manager when I called up to discuss it was disgusting!! We ordered our usual that does not include any shellfish as my partner is highly allergic. Our order always has salmon and avo cut rolls for my partner due to his allergy, I didn 't mention this when order as I know nothing I order contains any sort of shellfish and I only have duck and/or chicken so know there is no risk of cross contamination for him. I called up and placed the order as usual, paying in full over the phone. Our order arrives and I see that we 've been given california rolls which of course contain crab which is a shellfish which means he 's very allergic to it. I call the restaurant to let them know of the error and see how they will rectify it, a very polite young girl answered and a very helpful, she said she 'd get the correct order out to us and took our address. I then receive a call back from the restaurant and its a male who is on the other end, he tells me they will not be bringing out our order unless we pay for delivery of £5. He also tells me that I am wrong and ordered california rolls not salmon and avocado, i explain I know I made no mistake due to the allergy of my partner and how I 've ordered the exact same as i have done for the past 8 years. He proceeds to scream at me down the phone telling me I am wrong, I will not be getting any refund even if we bring the food back because 'he is right ' and wrote down the order on his hand and is 'not wrong '. I asked to speak to the manager to which he explained he is the manager and proceeded to shout at me about how the hospitality industry isn 't a charity, I explained I also work in the industry and who would never speak to a customer in such a way. Again explaining why the order was wrong due to my partners allergies and how I know I didn 't order the shellfish he continued to shout more about how he didn 't and wouldn 't of made a mistake and I am wrong and will not be getting a refund or even an apology. I have never been so disgusted and disappointed by a restaurant and we unfortunately will never be returning due to the horrible way we 've been treated by the so called manager of Koishii plymouth."

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85callumh 85callumh

Fantastic and authentic Japanese food for an unbelievably reasonable price. Could not recommend the food more, whether for eating in or takeaway

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Bewertungen

rosalindd655
rosalindd655

I ordered some sushi to go. The hand rolls were delicious with fresh fish and creamy avocado. I would recommend this place for both eating in or taking out.


Sobo38
Sobo38

I ordered takeout and decided to keep it simple with a salmon sashimi and sushi roll. The portion of sashimi was extremely small and the quality of the roll was subpar. This was probably the worst sushi I have ever had.


mollylouisebennett
mollylouisebennett

Myself and my partner ordered takeaway here and came to collect it. It was not ready yet so we ordered some ice tea whilst we waited. Within 10 minutes the food was ready and when it came to settle up for the drink they said it was free due to us having to wait a little bit. This was very kind. The spring sushi set was delicious and we will definitely return!


lauren
lauren

Literally my favourite sushi place in Plymouth!! The menu is amazing, and the service staff are always super friendly. The interior is simple but clean cosy. Food is always delicious I cannot fault any food I have had there. The portions are great for the price. Please be advised that I have only ever eaten inside the restaurant I have never had takeaway. I cannot recommend this place enough it is SO underrated! :


j
j

Ordered in just 2 items and it was £24, It was 15 mins late arriving yet nearly 20 minutes before that it had said it was out with the driver.As a consequence it was cold , wasn’t really suitable food to reheat as it’s Japanese, but had a taste and it was ok but genuinely mediocre and I’m not a fussy eater or a moaning customer (very easy to please). Money wasted on cold food, disappointed as it was our first time and shan’t bother again. Good food and good delivery sells! The high number of bad reviews which are over half as many as the good says it all. Value your customers or you won’t have any.


Jannerbloke
Jannerbloke

We stayed in for the night, enjoying a roaring fire with a full bodied red wine while watching UHD cup rugby. We decided to order from Koishii, although the ordering process was slightly complicated. However, they delivered the food themselves and arrived earlier than expected. The food was hot. The vegetable tempura was a mix of tasteless tofu cubes and some prawns, although the sauce helped enhance the flavor. It also came with a container of soup, possibly with aubergine. My mushroom kebab was decent, but there was some surplus tofu included. The chicken was satisfactory, but overall the meals were just enough to satisfy our hunger at the moment. They were adequate, but not particularly d...


Westcountrylalala
Westcountrylalala

The food and service was excellent! It was very friendly and efficient. I would certainly go back. The bowl of miso soup provided whilst waiting for the meal was a welcome surprise on a cold day. I ordered chicken katsu and was really pleased with it well cooked with good quality and quantity. The menu was interesting with a good range of options. So why not 5 stars? The bikes parked in the restaurant is something I've never encountered before and did nothing to contribute to a pleasant atmosphere. And then, going past the bikes, the toilets were down a dingy, poorly lit staircase before reaching a shoddy room. Sorry, this was poor. But, to repeat, the food and service was good enough for me...


Kermie
Kermie

We visited in November 2022 for a dine in meal. Having pre booked a table we arrived and received a friendly greeting, shown to a nice table by the window. Table was semi traditional, quite low and bench style seating. Menus were brought over and we had a peruse through the vast choices. The drinks menu was also extensive and inexpensive, with a small glass of red wine starting from £3.95. We opted for Japanese Plum wine at £6.95 a glass small but potent! Our server returned and took our order. Had to check with the kitchen a couple of times when we had questions about the food. Complimentary miso soup was brought over which was delicious. We then waited around 15 minutes and 2 portions of g...


Zoe
Zoe

Extremely disappointed and let down by our once favourite Japanese in Plymouth. We 've ordered from here for going on 8 years both collection and eating in, the food has always been great but our order today has been both incorrect and the response I got from the manager when I called up to discuss it was disgusting!! We ordered our usual that does not include any shellfish as my partner is highly allergic. Our order always has salmon and avo cut rolls for my partner due to his allergy, I didn 't mention this when order as I know nothing I order contains any sort of shellfish and I only have duck and/or chicken so know there is no risk of cross contamination for him. I called up and placed t...

Kategorien

  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans.
  • Asian Erleben Sie eine kulinarische Reise durch Asien mit unserem vielfältigen Menü. Von den würzigen Aromen des Thai-Currys bis zum herzhaften Umami von japanischem Sushi bieten wir eine breite Auswahl an Gerichten, die die authentische asiatische Küche feiern.
  • Vegan Genießen Sie unser veganes Menü, das eine lebendige Auswahl an pflanzlichen Gerichten bietet, die mit frischen, saisonalen Zutaten zubereitet werden. Genießen Sie schmackhafte Mahlzeiten, die ebenso nahrhaft wie köstlich sind.
  • Japanese Genießen Sie das Wesen Japans mit unserer Auswahl an frischem Sushi, geschmackvollem Ramen und zartem Sashimi. Jedes Gericht spiegelt authentische Techniken und Zutaten wider und bietet einen echten Geschmack der japanischen Kochkunst.

Ausstattung

  • Takeout
  • Seating
  • Delivery
  • Late Night

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