La Bella Luna - Speisekarte

23 Cheam Common Road, KT4 8TL, Sutton, United Kingdom

🛍 Pizza, Steak, Pasta, Seafood

4.8 💬 367 Bewertungen
La Bella Luna

Telefon: +442083372516

Adresse: 23 Cheam Common Road, KT4 8TL, Sutton, United Kingdom

Stadt: Sutton

Gerichte: 7

Bewertungen: 367

Webseite: https://www.facebook.com/pages/La-Bella-Luna-italian-restaurant/1505556969682933

"We made a reservation for 7 pm on a Wednesday evening for 5 adults and 2 young children. Despite arriving early at 6:30, we called ahead to confirm it was alright. However, even after only ordering garlic bread and olives as starters, we did not receive our pizzas and pastas until 7:50. When my son complained about the delay, he was assured it would be ready soon. After 15 more minutes, my brother approached the chef/owner, who came out of the kitchen and said, "You should have informed us that you were in a hurry." My brother pointed out that with 2 young children, it should have been obvious that we needed to be served promptly. The food finally arrived five minutes later with no apologies. Although the food was generally good, my son's fettuccine Verona was not enjoyable. Waiting over an hour for pizzas and pastas, especially with young children, was unacceptable. It seemed like they were more focused on takeaways than customers dining in. Unfortunately, we will not be returning. It's a shame, as I dislike leaving negative reviews."

Speisekarte - 7 Optionen

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User User

good italian restaurant delicious food, good size serving. add to favorites

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Bewertungen

User
User

friendly staff, eat really nice and the place clean and warm. we had a nice Sunday evening with friends!


Y391SXaaronb
Y391SXaaronb

10/10 food drinks and vibes. Thank you very much! Food was amazing! Happy birthday Jack and thank you mumma x


User
User

Went on spur of the moment very good . Food . place and ambiance price was good will go back again thanks to the owner


User
User

political and attentive service of all employees great eating and it was great experience to try new Italian in the opposite, I will recommend this place for a great night out


User
User

tasty house cooked Italian. fine selection dressed. had the seafood risotto and it was very good. bean garlic brot also spectacular. beautiful selection of wine and well kept moretti on hahn.


User
User

steak, was huge, melted in mouth and cooked for perfection. smallest piece of fat (over the size of a and the rest was all flesh! chefs special tiramisu is incredible. if they weren't for lunch, I highly recommend it. it is only the middle week that is sad and like to see it available at the weekend.


lboberts
lboberts

Enjoyed our meal here. The tomato garlic bread and pasta arrabbiata were particularly good. The setting is traditional and cosy plus the service was good. The portions are generous so go hungry to make the most. Would be nice to see more vegetarian options for the mains. Maybe a spaghetti in garlic and oil sauce or a tagliatelle with courgette and broccoli in a tomato sauce. Also a children’s menu would be good as the pizza is massive plus our youngest usually has a simple penne in a plain tomato sauce but that wasn’t on the menu.


F3517HIneilh
F3517HIneilh

Normally we enjoy food at this local restaurant, either on our own or with friends. However, Last Friday 14th I decided to use the toilet prior to oue meal. Passing the kitchen entrance I stepped on a floor mat causing me to fall heavily on my side. I eventually got up and subsequently overheard someone asking what the noise was and the reply was someone slipped on the mat . As I made my way back from the toilet to our table I noticed the mat had been removed. During our remaining time at the venue and when leaving, at no time did any staff enquire if I was okay. As an OAP of 75 years the customer care from this restaurant was noneexistent.Please see injury photo attached.


pdw141
pdw141

We made a reservation for 7 pm on a Wednesday evening for 5 adults and 2 young children. Despite arriving early at 6:30, we called ahead to confirm it was alright. However, even after only ordering garlic bread and olives as starters, we did not receive our pizzas and pastas until 7:50. When my son complained about the delay, he was assured it would be ready soon. After 15 more minutes, my brother approached the chef/owner, who came out of the kitchen and said, "You should have informed us that you were in a hurry." My brother pointed out that with 2 young children, it should have been obvious that we needed to be served promptly. The food finally arrived five minutes later with no apologies...

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen.
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen!

Ausstattung

  • Wifi
  • Seating
  • Takeaway
  • Reservations

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"Hello...We met up with friends the table that we were allocated was in the middle of a war zone with children screaming and swearing. After a ten minutes we asked for another table as we could not hear ourselves talk above the chaos. We were shown to another table upstairs and this was better as we could hold a conversation. We ordered our meals and drinks and waited and waited eventually the starters arrived cold followed by the main meals which we had not even started !!!! One meal full rack of ribs and one steak were of a reasonable quality, the other two meals fish and chips were floating in oil and uneatable. My friends fish contained NO FISH just batter was this a joke ? I went to see the manager and brought him back to our table after seeing the table littered with starters and main meals he offered to replace the two fish and chips which was too late by now, our evening was spoilt and a disaster. Credit to the manager as he could see our disbelief on what had happened and waived the bill totally, this did not make up for the evening. We left and went to another establishment which turned out to be able to offer the evening we had hoped that your establishment could carry out without out all the above problems. This is not the first time this has happened the last time was in The Plough Sutton common road branch check you emails and you will see the problems we had there which were very similar. All in all things need to change unless us older fraternity are not required at your restaurants in future just the mob handed families and screaming children are welcome. Thank you if you read this and understand what is going on in your establishments"