Telefon: +442087220180
Adresse: 12 High Street SuttonEngland SM1 1HN, Greater London, United Kingdom
Stadt: Greater London
Gerichte: 10
Bewertungen: 953
Webseite: https://lobsterandgrill.co.uk
"Booked here with high hopes to end a fun day out. Photos of their outside courtyard looked nice and the menu looked good. When we arrived, we were shown quickly to our seat- good start! However from here, things went downhill... The tables in the courtyard were crammed in so tightly that customers could barely squeeze through to their seat, and even waitresses struggled. It was chaotic, and definitely not a Covid safe environment. I would have been safer sitting indoors and at a reasonable distance from other diners, rather than the cramped situation outside. From there, it continued. Waiting service was extremely slow- it took a very long time for us to have our order taken, the tables were set incorrectly- insufficient cutlery and napkins for the number of guests booked- and the waitress has clearly no idea what was going on, or much at all about basic waiting etiquette I asked for Pinot Grigio and was served something clearly not a Pinot, after describing to her that it's a white wine (lack of basic wine knowledge). Food and drinks took a very very long time to arrive and my chicken burger was lukewarm. The menu was severely reduced from the main one- acceptable in Covid times, but the choices left on the menu were very illogical and restrictive At every point, service was slow and filled me with little confidence in the quality of food or drink being served to us. We were going to order dessert but having waited minutes to be visited and our table cleared, we were put off and so asked for the bill- another long wait! Eventually we stood up to leave and went inside to pay- it would have been so easy to leave without paying as when I asked if we could pay, I was told by many people that they didn't know how to take our payment... shocking. I wish we hadn't paid: over for an experience I will not be repeating again. i would advise not opening until staff are clearly trained it's been made a Covis- safe environment! Bad experience..."
Speisekarte - 10 Optionen
Alle Preise sind Schätzungen.
Cameron
Excellent Sunday roast sharing platter and good value too.
Adresse
Bewertungen
Dominic
Great service! Would recommend ! Thanks so much will be back
Драгутин
Disappointed that NHS discount no longer exists. False advertising.
Ray
Great food and lovely chilled atmosphere thanks to the music played in the background. Not cheap but worth it
Leanne
Fab meal pre end of tier The mixed grill platter was unreal. Such a shame they must close but hopefully not for long
Oscar
We always love this restaurant, unfortunately we didn’t actually get to it this time as we were booked in for our wedding anniversary the day we went back into lockdown. We shall love to book back in as soon as the restaurant opens again.
Harvey
Great food and service ok but way too many people squashed into the outdoor area, it felt cramped and noisy. Didn’t feel comfortable and don’t see how it was safe considering the current restrictions. Even the waitresses couldn’t move around the tables.
Kyle
My wife and i had a really nice night here this Saturday Food was fabulous and tasty, staff friendly and attentive. Just one thing i felt the portion size was limited in comparision to the price, We would have given this place outstanding other than this. Saying this we would visit again but please increase the portion size so you feel like you've had value for money.
Amanda
Super service as we emerge from this phase of Pandemic To mark our anniversary, we chose lunch at the Lobster and Grill. Malcolm John, Chef owner, is lucky to have a yard at the rear of the restaurant which he has been able to turn into his restaurant area. Tables are pretty close together but a responsible number of customers were accommodated easily. He has reduced his menu at this time but personally came to ask us whether we wanted anything extra. We chose his duck confit which I know well from earlier visits. We had a glass each of prosecco, and followed with a carafe of sauvignon blanc.. Service by his Romanian waitress and Irina was very good. We had chosen a fine weather day, and the...
Kimberly
Booked here with high hopes to end a fun day out. Photos of their outside courtyard looked nice and the menu looked good. When we arrived, we were shown quickly to our seat- good start! However from here, things went downhill... The tables in the courtyard were crammed in so tightly that customers could barely squeeze through to their seat, and even waitresses struggled. It was chaotic, and definitely not a Covid safe environment. I would have been safer sitting indoors and at a reasonable distance from other diners, rather than the cramped situation outside. From there, it continued. Waiting service was extremely slow- it took a very long time for us to have our order taken, the tables were...
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French Klassische französische Küche, die zeitlose Eleganz zeigt, unser Menü bietet reichhaltige und geschmackvolle Gerichte, die mit traditionellen Techniken und saisonalen Zutaten zubereitet werden und ein unvergessliches kulinarisches Erlebnis versprechen. Bon appétit!
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