Masons Arms - Speisekarte

Marston Road, Frome I-BA11 4DJ, United Kingdom

🛍 Pizza, Cafés, Asiatic, Fast Food

3.7 💬 1263 Bewertungen
Masons Arms

Telefon: +441373461400

Adresse: Marston Road, Frome I-BA11 4DJ, United Kingdom

Stadt: Frome

Gerichte: 8

Bewertungen: 1263

Webseite: https://www.themasonsarmsfrome.co.uk/

"Not ideal when you arrive to hear land f in and blinding down the phone . After ordering several menu items told not available. Certainly no briefing with staff before service, although the land lady never knew either. Even apologised after someone had already told us something wasn’t available, not sure they knew until they went and looked in the freezer. 2 portions of crab and king prawn linguini arrived as a cold congealed unappealing mess on the plate, that had no presentation what so ever, I can safely say I’ve had better microwave meals. There was a distinct lack of blue cheese in sauce for burger which again was served at best tepid. An insipid mrs and you will get a better burger at side of the road . Will certainly be produced with care and an amount of due diligence. I’m not actually sure how these meals could show up at the table as they did. Were they prepared earlier and microwaved ? This was a birthday celebration, it was actually embarrassing . When I paid the bill at the end the lady behind the bar asked was everything ok to which I replied was fine. She said are you sure because you certainly don’t look like it was. The meal was so bad I did not want the evening to become confrontational no amount of recompense or refund could of changed the abomination of food we were served. I paid and we left. A shame because I’m sure the pub has potential, but proper training and professionalism in hospitality essential."

Speisekarte - 8 Optionen

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OpenTable OpenTable

Lovely pub with brilliant customer service and food. Will be returning.

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Bewertungen

DavidS
DavidS

Very lovely place staff and food. Excellent was made to feel very welcome definitely go back


GillianU
GillianU

The food served was excellent in fact it was so good that we went back again the following evening


SarahM
SarahM

Overall a nice meal but unfortunately the table seated at wobbly so had to change tables. Also the steak meal the steak was very tough.


TrevorW
TrevorW

It was very good enhanced by Mia who made us very welcome... the food was good pub fare.. would definitely recommend and will definitely return


User
User

Great hospitality, highly recommend!. Food was amazing, perfect temperature and quick service. Anna was very polite and helpful, would definitely go again when near the area.


User
User

booked a table quite late, but was accommodated and had beautiful hot meal with desert, service was great, beautiful dame behind the bar,promised to visit again in september. try the chicken and hamcake, mumie!


User
User

telephoned to confirm the table day before, and to give preorder of food on Christmas menu. it was said that I didn't need it. when we arrived, they were very good on Friday 23rd at 18:30. we went to the bar to order drinks and food. prawan behind the bar, called to the manager about chrsitmas eating, was said to order before the arrival before the order, told them that I called the day before and a preorder was not necessary. no apologies, nothing, trying to blame who I spoke to on the phone the day before. they said they didn't have enough camps. we have gone out. very dissapointed. will not be back.


Steelers
Steelers

Overall bad experience here. We got there at 8:15, took the barman around 10 minutes to say hello to us and offer us a drink. We told him we had a booking to eat at 8:15pm and he showed us to our table. When we started looking at the menu, around 5 minutes later the same barman comes to us and tells us that the kitchen is now closed so we can’t order any food. I was quite shocked as he could have said this when we sat down and not wait 5 minutes after. It was also a bit of a shock that a pub closes it’s kitchen at 8:20pm on a Wednesday evening. We didn’t have any food or drink as we felt like the people there did not want to work instead of trying to make us feel welcomed. Very disappointing...


AndrewW
AndrewW

Not ideal when you arrive to hear land f in and blinding down the phone . After ordering several menu items told not available. Certainly no briefing with staff before service, although the land lady never knew either. Even apologised after someone had already told us something wasn’t available, not sure they knew until they went and looked in the freezer. 2 portions of crab and king prawn linguini arrived as a cold congealed unappealing mess on the plate, that had no presentation what so ever, I can safely say I’ve had better microwave meals. There was a distinct lack of blue cheese in sauce for burger which again was served at best tepid. An insipid mrs and you will get a better burger at...

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Asiatic
  • Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.

Ausstattung

  • View
  • Beer
  • Wine
  • Takeout

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