Telefon: +441527544755
Adresse: 135 Birchfield Road, B97 4LE, Redditch, United Kingdom
Stadt: Redditch
Menü Gerichte: 10
Bewertungen: 2287
"We ordered a takeaway on Friday night, collected it on time and paid. We got it home and dished up. Upon sitting down to eat, we found that the food was tasteless. We called them immediately to tell them; it’s not fair to criticise if you don’t say anything. We were told that they had sold 100 of the same dish that evening, and that there couldn’t be a problem with it. Whilst food can be subjective, this meal was simply tasteless. He was aggressive and defensive from the first instance, all we were doing was letting them know our meal wasn’t good. We asked for replacement meals, and the person on the phone indicated that we brought the uneaten meals back for them when collecting our replacements. A little extreme, but fair enough. Upon arriving back at the ‘restaurant’ we were told to sit down, an invitation we refused. The manager inspected our meals, similar to the way an afterbirth is inspected during labour. His voice was raised, and his whole manner was aggressive. We did respond with a raised voice, purely to be heard. We asked if our meals would be long, he said not long. We asked if they had started to be cooked, which he initially said no to. When we asked for a refund instead he changed his story and said that they were nearly ready. He then came back with the meals and insisted that he’d done us a good turn by replacing our naan, poppadoms chips even though we’d eaten most of them. Admittedly, a fair few chips had gone, but everything else was there. We’d only eaten enough to identify that the meal was bad, and who doesn’t eat the chips whilst dishing up! We offered to pay for the items he was claiming he had replaced despite being consumed, he refused. Had we been eating on-site, we’d have sent it back with the same amount gone. For completeness, the replacement meals were absolutely fine, although we had somewhat lost our appetites having left our house again to get them. There is simply no reason to accept poor quality just because it’s a takeaway, and to be honest, £33.90 is a lot of money to literally throw in the bin, we tried to resolve the situation and were met with aggression from the first moment we called back. The whole experience was frankly aggressive and confrontational, and management need to take a long, hard look at their customer service model. A business where staff are rude can’t and won’t survive."
Ganze Speisekarte - 10 Optionen
Alle Preise sind Schätzungen auf Menü.
Indisch
Naan
Fluffiges indisches Fladenbrot, frisch aus dem Tandoor-Ofen, perfekt zum Dippen oder als Beilage zu Ihrem Lieblingscurry.
Hühnercurry
Hähnchencurry mit saftigem Hähnchen in würziger Currysauce, serviert mit Reis und frischen Kräutern.
Butter-Naan Speisekarte
Weiches, flauschiges indisches Fladenbrot, mit Butter bestrichen und perfekt zum Eintauchen in Currygerichte.
Hühnchen-Biryani
Gewürzter Reis mit saftigem Hühnchen, slow cooked mit aromatischem Basmati und traditionellen Gewürzen.
Hühnchen-Vindaloo
Würziges indisches Hähnchengericht, mariniert in Essig und Gewürzen, serviert in pikanter Tomatensauce.
Meeresfrüchte
Garnele
Garnelen in einer pikanten Knoblauch-Chili-Sauce, serviert mit frischem Koriander und Zitrone.
Pizza
Fusionspizza
Fusion-Pizza mit internationalen Aromen und kreativen Belägen für ein einzigartiges kulinarisches Erlebnis.
Geflügelgerichte
Charlie
attentive and friendly service from MIAH and his colleagues. Always a lovely visit with lovely warm food, always happy to help with the bill ect.
Adresse
Bewertungen
Phoebe
The place is very nice, the food is a 10 made nicely. The owner was amazing, funny and helpful. The waiters was good mannered and respectful and nice.
DamienKeegan
Good service, delicious naan bread, so-so mains. Starter Chicken Tikka was clearly microwaved as were the main dishes. Disappointing given the previous good reviews.
Gary
Had a nice family meal, then the bill arrived £40 more than advertised prices even online. I hate when a bill is so wrong it needs to be contested, so ruined an otherwise nice evening. Speisekarte ansehen
poohbear2011
What can I say. Wow. I ordered my takeaway at 6.40. I was told it would be an hour then I was in the garden on the phone and my takeaway was there within 30 mins. Food was fantastic tasty and hot. Thank you.
John
Been meaning to try this restaurant for years, first time tonight. Great interior, excellent greeting and service by Junu and all the staff. The food was amazing, and all our party were gutted we hadn’t tried this restaurant before now. Thanks to everyone and we can’t wait to go back, just superb you need to give this restaurant a go, it’s worth every penny!
OJM
We visited this restaurant with some friends. My chicken tikka was raw when cut through, when the manager came over he said “was it just the one piece” as if that was ok! There was no apology at all. Throughout the meal the service was very poor the waiting staff did not come and ask if we would like some drinks, we constantly had to try and get their attention. At the end of the meal one waiter placed the desert menu on the table, then another waiter came and took it away within a couple of seconds like a tag team! He did not ask if we wanted anything just took the menu and walked off! When the bill arrived we had been charged for items that we did not have and the staff had to amend the bi... Speisekarte ansehen
MedusaAlli
We had a very large takeaway order delivered for a house party. I ordered a dish called a Prawn Sizzler. This over-priced dish turned out to be five rubbery and over-cooked prawns drowned in a sloppy sauce – not the sizzling King Prawns I was expecting. It was the most expensive item on the menu and was listed in the “Sizzling Fusion” section, so the clue “Sizzling” was in the name – but it was basically a standard prawn curry. Costing just under £15 and containing just 5 prawns, this was very expensive and extremely disappointing. The Chicken Tikka main should have been a dry dish, but it turned out to be a few small pieces of chicken swimming in a sloppy sauce. It felt as if they were tryi...
Junglejam7
Went out for a family meal last night and though the food was good, the real issue came with the incorrect menu pricing and dishonest billing service. We were splitting the bill and to make matters easier I had written the dishes and prices down that I was paying for. But when we received the bill, the menu prices were not marrying up to the bill prices e.g. £2.95 chips were instead £4.45. We asked the waiter about this, and he explained that the menus were 2 years old and showed the incorrect prices. Instead we should have looked online but we already had and they were cheaper than both menu and bill prices. So then the waiter said there were signs up around the restaurant about the prices...
Stanfordmark1992
We ordered a takeaway on Friday night, collected it on time and paid. We got it home and dished up. Upon sitting down to eat, we found that the food was tasteless. We called them immediately to tell them; it’s not fair to criticise if you don’t say anything. We were told that they had sold 100 of the same dish that evening, and that there couldn’t be a problem with it. Whilst food can be subjective, this meal was simply tasteless. He was aggressive and defensive from the first instance, all we were doing was letting them know our meal wasn’t good. We asked for replacement meals, and the person on the phone indicated that we brought the uneaten meals back for them when collecting our replacem... Speisekarte ansehen
Kategorien
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Indian
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Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen! Speisekarte ansehen
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Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller!
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Fast Food Genießen Sie eine Vielzahl von schnellen und köstlichen Mahlzeiten, die sich perfekt für unterwegs eignen. Von saftigen Burgern und knusprigen Pommes Frites bis hin zu erfrischenden Getränken – unser Fast-Food-Menü stillt Ihre Gelüste mit schnellem Service und unwiderstehlichen Aromen.
Ausstattung
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Takeout
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