Telefon: +441914177368
Adresse: Kiosk B 1 The Galleries Washington Centre, NE38 7RR, Sunderland, United Kingdom
Stadt: Sunderland
Menü Gerichte: 3
Bewertungen: 1277
Webseite: http://muffinbreak.co.uk/store-finder/muffin-break-washington/
"First visit since reopened, had received a number of emails enticing me to visit, but was very disappointed. Waited quite a while in a not so long queue, when I got to the front of the queue the 3 young girls serving seemed more interested in the conversation they were having rather than the customers. After I had paid, the girl just walked away, knowing how the system works, i moved round to the coffee machine, during all this time, the girls carried on with their conversation, my coffees were put onto the tray and the girl turned her back to carry on her conversation. As there had been no indication that my tray was ready for me to take away I waited, a few minutes later she was prompted by one of her friends that I was still there, she asked me what I was waiting for and I stated she hadn't told me she was finished, let alone saying my sandwiches will be brought to the table.Not once did they say please or thank you to any of the customers, i think they would benefit from customer service training. Before lockdown i visited quite often and the staff were always very friendly and helpful, but, although the sandwiches and coffee were very nice I won't be back in a hurry."
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