Telefon: +441698420076
Adresse: 154 Almada St, ML3 0EW, Hamilton, United Kingdom
Stadt: Hamilton
Gerichte: 9
Bewertungen: 238
Webseite: http://www.mushtaqsrestaurant.com/
"Can I just start by saying that I am a fan of this place and enjoy some of the curries very much. However, last night, 3/6/23, was simply too much to contend with in terms of customer service. My partner and I ordered two curries, a nan, pakora and a bottle of juice. After waiting for a good hour and a half for our food to be delivered we decided to phone and ask what was going on. During the phone call we were told that they didn’t know what had happened to the delivery and that they would send us out a fresh one. 10 minutes later we get a phone call. This is when our jaws hit the deck. The girl on the phone told us that the order had been delivered so the delivery driver said so) and basically that they didn’t know what to do! My partner then really started to lose the plot at this point, as we had been sitting in our living room for the entirety of the 2 hours since we had placed the order. It was then that they basically accused my partner of telling lies and that we had fabricated the whole thing!! As if we would eat all that and then phone to pretend we hadn’t had our delivery. Seriously! After my partner asked for a refund, she was told that they would have to phone the manager and get back to us. This is when I lost my composure and started shouting that I would phone the police if our money wasn’t returned as we had basically been robbed. After driving down to the establishment, our money was returned, but not an explanation was given for our ordeal in simply trying to have our dinner. My theory is that because it was a large order, the delivery driver has given it away to friend or family and told a pack of lies in saying that they ordered the food. Absolute disgrace in terms of how the treat the customer!! And for good measure the girl on the phone seemed to find the whole situation amusing. It wouldn’t be that if we had went in to the restaurant and just lifted 30 quid out the till. Just lucky the situation was resolved before police became involved!"
Speisekarte - 9 Optionen
Alle Preise sind Schätzungen.
Naan
Fluffiges indisches Fladenbrot, frisch aus dem Tandoor-Ofen, perfekt zum Dippen oder als Beilage zu Ihrem Lieblingscurry.
Garnele
Garnelen in einer pikanten Knoblauch-Chili-Sauce, serviert mit frischem Koriander und Zitrone.
Hühnerflügel
Knusprige Hähnchenflügel, perfekt gewürzt und goldbraun, serviert mit einer Auswahl an Dips.
Chicken Tikka
Hühnerstücke mariniert in Gewürzen, gegrillt bis zart und saftig, serviert mit Beilagen.
Hühnchen-Korma
Hähnchen Korma: Zartes Hähnchen in cremiger Sauce mit Joghurt, Gewürzen und Nüssen, serviert mit Reis.
Frank
Excellent food. Amongst the best Indian food in the country
Adresse
Bewertungen
Julie
Waited over hour for delivery stated aye right no tonight when food came was cold very poor quality!! In bin as suprise not answer phone be last order
Ethan
Saw Mr Mushtaq on the news regarding employing Indian chefs so decided to give it a try. Got a home delivery, was a pleasant experience ordering on the...
Olivia
It was an Wednesday evening and in need some scran. Ian came through to see me and I remembered Fiona M. raving about Mushtaqs. I said up for an Indian ...
Tom
The amazing Martyn M organised a Pakora Passport outing to Mushtaq's and I was super excited about it. They have a pretty funny website if you check it out...
Steven
OMG what has happened to this place, seriously gone downhill. The food used to be amazing, have they changed the chef. Avoid, never going back here ever again
Caitlin
Great service and staff , all there foid is fresh and well prepared to a high standard . There Currys and indian foid is the best in UK and there Pizza is also the beat in the UK .
Fátima
By far the best, most authentic Indian food in the area! The ingredients are fresh and the food is excellent. They have a very small menu which I always this is a good sign that the food is prepared fresh.
Wendy
Interesting customer ratings. Mostly star or star. Quite extreme! We visited Mushtaqs years ago, drawn by the good publicity they were getting at the time. Some of the star reviews published here reflect our experience. The different a la carte curries ordered tasted the same and really bland. We complained and if I remember, were offered a buffet replacement instead. No improvement still poor. We were then offered vouchers to return. Fair enough, but as another customer said, why would you go back? Let’s have another bad meal. Yay! I remember driving home and thinking: “How did they get awards?” On the other hand, they’re still in business all these years later…
Martin
Can I just start by saying that I am a fan of this place and enjoy some of the curries very much. However, last night, 3/6/23, was simply too much to contend with in terms of customer service. My partner and I ordered two curries, a nan, pakora and a bottle of juice. After waiting for a good hour and a half for our food to be delivered we decided to phone and ask what was going on. During the phone call we were told that they didn’t know what had happened to the delivery and that they would send us out a fresh one. 10 minutes later we get a phone call. This is when our jaws hit the deck. The girl on the phone told us that the order had been delivered so the delivery driver said so) and basic...
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