Telefon: +447479960775,+441216436482
Adresse: 74 John Bright Street, Birmingham, United Kingdom
Stadt: Birmingham
Gerichte: 35
Bewertungen: 18
Webseite: http://www.nakirabirmingham.com/
"Customer service was bad. The online menu was different from what was presented to us. Our first waitress said that she could make an application to the cook to only be told by a new waitress who accepted our order that this would not be possible. It seems that different team members have different messages to customers. It would have been polite to appreciate the first suggestion and first consult with the kitchen, or from the start to make clear that the online menu was from the date and not to consider an option. We then asked for this new waitress ' council what to order instead. When serving our dishes, it was clearly not what she had described, but she did not recognize it. We called her back and then she admitted that she had the plate description wrong. We had waited for 45 minutes, so we decided to eat it. This also related to our cocktail order as she explained that it came in two flavors, just to say later than the drinks she had that also mixed. I suggest that the staff does not accept orders unless they are sufficiently informed and trained. I would also suggest being open to customers when mistakes happen so that they can change their order if necessary. Keep going. The dumplings were not available. This was only said to us when we presented with an alternative supplement and assured that this was the same price. I would have expected the customers to be informed and the choice would be given if they still have it, let alone pay for it. Finally, we asked for our remains to be packed away to go home. After waiting for 30mins, a waiter admitted that they have no boxes but they would be able to get some of 'nearly door'. We were then informed that our food was actually thrown away. I would suggest that someone is carrying out an inventory check on objects and a clear communication between serving and kitchen staff. It was a Saturday evening and there were two big parties that did not make suitable for a very loud environment for a date night."
Speisekarte - 35 Optionen
Alle Preise sind Schätzungen.
Krautsalat
Frischer Krautsalat mit knackigem Kohl und Karotten, angemacht mit einer cremigen, leicht würzigen Vinaigrette.
Hühnerburger
Saftiges Hähnchenfilet auf einem gerösteten Brötchen, verfeinert mit frischem Salat, Tomaten und cremiger Mayo.
Veggie-Burger
Hausgemachter Gemüsebürger, serviert mit frischem Salat, Tomaten und knusprigen Brötchen.
Gebratener Reis
Knuspriger gebratener Reis mit gemischtem Gemüse und zarten Gewürzen, perfekt als Beilage oder Hauptgericht.
Heather
An exceptional place, the food d of the drinks are spot on, the service is excellent.
Adresse
Bewertungen
Alison
A great meal with different kind of menu, the food was beautiful and the staff were really friendly and helpful and it was very good valve for money.
kole
The food was delicious and the staff was friendly, but the service was slow and some of our order was forgotten. Overall, the experience would have been better if we didn't have to wait so long.
OpenTable
I made a reservation for a birthday group, but they couldn't find our booking even though we had a confirmation email. We ended up waiting 5 hours for our food, and every time we asked, we were told it would be ready in 20 minutes. We didn't eat until 1 am.
Bradley
We waited 30 minutes for our drinks then waited another 1 hour but still no one took our food orders despite the restaurant having only 10 customers. We walked out after paying for our drinks. They only had 1 out of 3 beers advertised also. Worst experience ever and will never come back again
MIMS
I had a great time with my colleagues at this restaurant. The staff is very friendly and attentive. The food was delicious, I particularly enjoyed the Ntaba dish. I deducted a star for the ambiance because their heating was broken that night. Overall, it was a lovely experience and I am excited to go back and try something new.
MissEm
Wasn't greeted upon arrival and got my reservation mixed up. Restaurant ambience was way too bright, made the place feel like I was in an empty showroom. Staff were not well trained, service was the worst I've experienced. Extremely slow. Ended up walking out after waiting over 1hour to be served, didn't even get as far as ordering let alone trying the food.
Tim
Unfortunately, this restaurant was closed on Saturday, I don't know why you support it through advertising for them. We travel from Birmingham to come and have a good time on Saturday and the place was closed but you confirm this booking. No consumer consideration. This must not happen. I could be a star because my rating could not be accepted without a star.
Jane
Arrived to a reception without a host and a kind of hospital, up the stairs. The own way to the restaurant, not another dinner, and only staff, was the barman. We said they had a problem because the cook didn't come to work because he sorted out a problem, and he wasn't sure how long it would take. We said we should take a seat in the bar area, but we decided to go elsewhere. I find it hard to believe that they have only one cook that runs the kitchen, and that the only other member of the staff of Barmann was! Something does not seem, disappointing and very unprofessional. We got no excuse or no incentive to return. I wouldn't waste my time here again and wouldn't recommend it.
Lizzie
Customer service was bad. The online menu was different from what was presented to us. Our first waitress said that she could make an application to the cook to only be told by a new waitress who accepted our order that this would not be possible. It seems that different team members have different messages to customers. It would have been polite to appreciate the first suggestion and first consult with the kitchen, or from the start to make clear that the online menu was from the date and not to consider an option. We then asked for this new waitress ' council what to order instead. When serving our dishes, it was clearly not what she had described, but she did not recognize it. We called h...
Kategorien
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Drinks Stillen Sie Ihren Durst mit unserer erfrischenden Auswahl an Getränken, von handgefertigten Cocktails und erlesenen Weinen bis hin zu alkoholfreien Köstlichkeiten, darunter Limonaden, Säfte sowie fachmännisch gebrühter Kaffee und Tee. Perfekte Ergänzungen zu Ihrer Mahlzeit!
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African Entdecken Sie die lebendigen und vielfältigen Geschmäcker der afrikanischen Küche, die eine aufregende Mischung aus aromatischen Gewürzen, reichhaltigen Eintöpfen und traditionellen Gerichten bietet, die das kulinarische Erbe des Kontinents präsentieren.
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Italian Genießen Sie die reichen und vielfältigen Aromen Italiens mit unserem Menü, das klassische Pasta, herzhafte Risottos und traditionelle Fleisch- und Meeresfrüchtegerichte bietet, alle mit authentischen Zutaten und Leidenschaft zubereitet. Buon appetito!
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