Orchard - Speisekarte

2 Kerse Lane, FK1 1RG, Falkirk, United Kingdom

🛍 Steak, Store, 3 Star, Coffee

4.2 💬 3178 Bewertungen
Orchard

Telefon: +441324624567

Adresse: 2 Kerse Lane, FK1 1RG, Falkirk, United Kingdom

Stadt: Falkirk

Menü Gerichte: 11

Bewertungen: 3178

Webseite: http://www.orchard-hotel.co.uk

"Visited with friends and family for Reserved dinner and Caberet special occasion!the table was booked in the part of the Venue where the Caberet was to be held the we were told after the meal and drinks due to overbooking it was moved to the bar area not the area we booked but we could listen to it through the speakers!went and spoke to the Manager and was told that he never asked us to come in not the reply I expected.I then said that what we had been given wasn't what we had agreed on reserving the table and double checking on arrival! I said it was bordering of fraud what he had done not only to us but all the rest of the tables booked!I said I was reluctant in paying the bill due to what had happened and was quickly told he would phone the police and my party would be asked to leave.I wasnt the only person complaining their were many complaints on the night!I asked if we could speak to the owner and was told why would he want to speak to you! After a while we knew nothing was going to be done so we paid the bill on checking it was noticed that we had been overcharged for items £16 for 2 bottles of tonic water and £6 for 2 dashes of lemonade well spotted! then it was noticed another 3 tables had been overcharged by up to £40 for items they never recieved ! Eventually we got a refund ! Not what we expected from a long running establishment the Manager was very unhelpful and insulting and dishing out threats not what you expect when booking a night out for a special occasion!"

Ganze Speisekarte - 11 Optionen

Alle Preise sind Schätzungen auf Menü.

Hauptgerichte

Nachspeise

Hähnchen

Indisch

Fischgerichte

Beilagen

Eierspeisen

Thai

Yvonne Yvonne

We had a 3 course lunch all dishes were really good. The staff are fantastic everyone is so pleasant and friendly. Really good atmosphere too.

Adresse

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Bewertungen

Mary
Mary

Super service by Mark, Sophie and Zoe so attentive and fun. Fab food well worth a visit. Brilliantly atmosphere and music well worth a visit .


Sandra
Sandra

Excellent fresh food served by lovely young enthusiastic staff. It is a sign of a great team when the staff appear to be enjoying their work. Food obviously made on site. Highly recommended.


Bob
Bob

Overall, I was quite disappointed with this restaurant. The menu is outdated and lacks any vegan or vegetarian options. However, if you're looking for dishes packed with cholesterol, you're in luck. Just be sure to keep an eye on your bill, as overcharging has been reported. Speisekarte ansehen


Eileen
Eileen

Today, we had a wonderful afternoon at the restaurant. The lunch and drinks were superb, the atmosphere was great, and the staff were excellent. Special thanks to David, Mark, Bryan, and the lovely girl with blonde hair for making us laugh. The food was delicious. Overall, Eileen, Linda, Anne-Marie, and Alison provided exceptional service.


Honestreviewer73
Honestreviewer73

Went in today for lunch with my daughter Mia and was welcomed by Zoe who was very welcoming. I took my dog also and we ate in the bar area. My daughter had the meatball pasta and I had the Philly Cheese panini. I have to admit that it was the best Philli Cheese Panini I’ve had in my life. Order it……..Yummmmmm Will certainly return. 5 star eating experience


DMCARSE
DMCARSE

Check your bill (see attached)! Charging you the wrong prices for drinks. Happened to us and the two tables next to us. We did get refund but seemed a consistent practice of overcharging or adding additional items. Seemed in general inexperienced staff who lacked good customer service and were very defensive when feedback was provided and made threats. It’s a nice venue, good enough food but can not recommend based on how it’s currently run. Other better places to eat in Falkirk. Speisekarte ansehen


201jaqc
201jaqc

I visited this restaurant for lunch and drinks on a Saturday afternoon. I tried the Value Lunch which included 2 courses for £14.95. I had the Chilli Steak Pie and Eaton Mess for dessert. The service was very efficient and friendly. My husband really enjoyed his pie and thought the gravy was particularly tasty. I loved the Eaton Mess and could tell that the meringue topping was homemade and delicious. My husband found the sticky toffee pudding a bit dry, but still enjoyable. The portion sizes were generous and we would definitely return to this restaurant.


Lyn
Lyn

Ate here last night as we’d rediscovered it a couple of weeks ago. The food is best described as simple dishes done really well….which can be hard to achieve. A shared nachos starter was light and tasty. My steak pie was tender, hot and flavoursome whilst my husbands burger was well cooked, moist and served with fresh salad garnish. The staff were friendly, helpful and attentive. It was not busy …which is a shame but reflects the move out of lockdown where people’s habits have changed. The restaurant area was well ventilated and spaced out and we had no concerns. Please support this local town centre gem!


mikecI6813IS
mikecI6813IS

Visited with friends and family for Reserved dinner and Caberet special occasion!the table was booked in the part of the Venue where the Caberet was to be held the we were told after the meal and drinks due to overbooking it was moved to the bar area not the area we booked but we could listen to it through the speakers!went and spoke to the Manager and was told that he never asked us to come in not the reply I expected.I then said that what we had been given wasn't what we had agreed on reserving the table and double checking on arrival! I said it was bordering of fraud what he had done not only to us but all the rest of the tables booked!I said I was reluctant in paying the bill due to what... Speisekarte ansehen

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Store Entdecken Sie eine Vielzahl von Gourmetsaucen, einzigartigen Gewürzen und hochwertigen Zutaten, die Ihre kulinarischen Kreationen zu Hause zum Leben erwecken. Perfekt für Feinschmecker, die ihre Küchenbemühungen auf ein neues Level heben möchten. Speisekarte ansehen
  • 3 Star Ein warmes und einladendes Speiselokal bietet eine kuratierte Speisekarte mit klassischen und zeitgenössischen Gerichten, die mit den besten Zutaten zubereitet werden, perfekt für ein unvergessliches kulinarisches Erlebnis, das die Sinne befriedigt.
  • Coffee Genießen Sie unsere reichhaltige und aromatische Kaffeeauswahl, die fachmännisch gebraut wird, um Ihre Sinne zu wecken. Von klassischem Espresso bis zu cremigen Lattes entdecken Sie die perfekte Mischung, um Ihren Tag mit einer geschmackvollen Note zu beginnen.

Ausstattung

  • Wifi
  • Seating
  • Speisekarte
  • Television
  • Menü
  • Late Night

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Speisekarte • Food • Indian • Seafood • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"