Telefon: +441375891402
Adresse: Prince Charles Ave, Orsett, United Kingdom, Orsett United Kingdom
Stadt: Orsett United Kingdom
Gerichte: 4
Bewertungen: 5107
Webseite: https://www.orsetthall.co.uk/
"I'm gutted I'm having to mark the place down...my friend bought me a spa experience for my birthday..got there a bit early, was directed to the breakfast room, bought drinks, all good, went to the spa reception, given the reason why we have to sign for locker keys, as so many guests steal the robes and slippers...odd but okay.. small changing room, no privacy but even that was doable. We used the facilities ..all good, our treatments with Chantelle and Kristina were excellent. So far all so good...had a chilled time in the relaxation room then a final swim before lunch. We decided to lunch in our robes, asked if it was okay the person not serving us shouted over...yer not wet are ya..oh nah ya got towels that's alright...off we trotted to find seats, but we decided our towels were too wet to sit on. We informed the lady who served us we were getting changed and would be back. So back to the changing room, 2 other ladies already there so we dressed out of the locker and squished into corners. On our way back to the cafe area, halfway up the stairs I hear a raised voice, we NEED your keys back, I answered we're just having lunch and we'll return them, NO NOW, must admit I'm a tad perplexed now, so although 1,pm and my friend said she thought it was 2pm finish (I checked the website, it says 2pm). We were told in no uncertain terms we HAD to return the keys...back to the changing room. Gathered our coats and bags gave our keys back and once again made our way to the cafe. So now only the loud lady was at the bar, wot do ya want..we hadn't seen the menu, explained again we'd gone to get changed, so with a huff and a sigh she slapped the menus on the counter, as we'd booked for gluten free I asked if everything on the menu was gluten free, she unbelievably tapped 2 items and said we could get them gluten free. We ordered our meals, by this time the other staff member was back and loud lady was very busy watching what she was doing. And that proved true when our orders came out wrong, only one gluten free meal. We sat for nearly an hour with our dirty dishes in front of us. We finally ordered more drinks and dessert.. the drinks were bought over first, unfortunately a fair bit of juggling as loud lady couldn't find room to place them on the table... Which luckily made the dirty dishes disappear. I loved being with my friend and the most part was excellent. Unfortunately they have lost the custom of 8 people booking again."
Speisekarte - 4 Optionen
Alle Preise sind Schätzungen.
Brownies
Köstliche, feuchte Schokoladen-Brownies, perfekt für Schokoladenliebhaber; ideal als Nachspeise oder süßer Snack.
P
Rental: 4
Adresse
Bewertungen
Marcin
Rooms: 4 Service: 4 Location: 4
Haroon
Rooms: 4 Service: 4 Location: 4
Isaiah
Nice place for events and celebrations Location: 5
Mark
Lovely hotel in a very convenient location, clean and quiet. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet
Shoaib
Nice place. Ample parking but chairs are rubbish. You can not be comfortable for 10 minutes. Everything inside is very local. Rooms: 3 Service: 3 Location: 5
Mark
My Daughter got me the spa day as a retirement present, absolutely lovely place, so relaxing and everyone was friendly and helpful. I've attached a photo of the meal that was included. Can thoroughly recommend. Service: 5 Location: 5
Ruth
Lovely Hotel, came here for a friends wedding, rooms are decently sized, bathrooms are bright and clean, I wish there was more lighting in the rooms but other than that, I enjoyed my stay and the wedding which took place at the Orsett Hall. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Quiet, Great value
James
Enjoyed a stay here recently on a business trip. Made use of the Spa facilities and Restaurant. Good value, nice food and clean pool etc. My only gripe was I could hear the surrounding rooms chatting and the lift motor throughout the night. Lovely setting with well maintained gardens. Safety: Car park was secluded enough to feel comfortable leaving my vehicle in the car park. Without worry to find it broken into in the morning. Rooms: 4
Lynne
I'm gutted I'm having to mark the place down...my friend bought me a spa experience for my birthday..got there a bit early, was directed to the breakfast room, bought drinks, all good, went to the spa reception, given the reason why we have to sign for locker keys, as so many guests steal the robes and slippers...odd but okay.. small changing room, no privacy but even that was doable. We used the facilities ..all good, our treatments with Chantelle and Kristina were excellent. So far all so good...had a chilled time in the relaxation room then a final swim before lunch. We decided to lunch in our robes, asked if it was okay the person not serving us shouted over...yer not wet are ya..oh nah...
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