"Never one to write restaurant reviews but very disappointed. It is very interesting to see from past reviews others were also treated in the same way and shoved by the door if the restaurant preferred the look of other customers (generally if you are over 60 and wearing tweed you get priority. Laughable. Booked a table a good few weeks before a planned anniversary dinner, requested a particular side of the restaurant so we would not be sitting near the door, which was agreed by the restaurant . On arrival the waiter gave our table to a couple who arrived at the same time. NONE of the staff would do anything about it, they didn’t care, and we were put near the door, where I had requested not to be seated! . We decided to leave as we were quite upset with the treatment and lack of care we received. We will not return and will not recommend to anyone. Staff are unable to handle simple routines, this really shows the difference of a slick and professional restaurant with great customer service and places like this utterly useless!"