Telefon: +441577840376
Adresse: Rumbling Bridge, Perth Kinross, United Kingdom, KY13 0QG
Stadt: Perth Kinross
Menü Gerichte: 6
Bewertungen: 661
Webseite: http://www.facebook.com/PowmillMilkBar/
"Had been recommended this by a friend who said he had visited regularly last year so thought we would give it a go! Overall really disappointing experience and we won’t be back even with the offer of a free breakfast! We entered the cafe which was fine, took our seat and my husband went and ordered. All good and easy enough. we ordered a breakfast, scrambled egg on toast, poached egg on toast with a side of veggie haggis x 2. When it came out there was no veggie haggis on one when my husband said to the server we had ordered it she rudely said you didn’t order that you only asked for one, when he explained what he said she said you never and I haven’t charged you. My husband went and paid for a side of veggie haggis and the same women then said abruptly to the kitchen, that man never ordered that. She told us it would be three mins, at least ten mins passed and everyone was finished their breakfast except me who was waiting on my veggie haggis whilst my poached eggs and toast went cold. My husband went up to ask about it and she told us it wasn’t even cooking yet, he got a refund for the haggis and came back to the table, the eggs by this point were cold so we took it back up and again the same rude women said, is there a problem abruptly! We asked for a refund and another lady apologised and offered a free one next time. She was nice enough but didn’t make up for the other terrible member of staff who clearly sees customers as an inconvenience! Other than that we found some annoyances. We got fresh orange juice, advertised as Folkingtons fresh orange at £3.45, what is actually available is princes 200ml carton of fresh orange which you pay 60p for. Also as a side note, why do you send scrambled egg on toast etc out with a side of butter, are we supposed to scrape the mound of egg off to put butter on before putting the egg back on? Won’t be back purely down to the worst customer service I have ever experienced!"
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