Telefon: +441226248662
Adresse: Genn Lane, Barnsley, United Kingdom
Stadt: Barnsley
Gerichte: 16
Bewertungen: 1220
Webseite: http://www.robroydfarmshop.co.uk/
"I had a terrible service with Rob Royd. Let me share my experience... I made a Christmas order to which it stated on the collection that the store was open from 8am. Arrived for 7.55am and the store didn't open until gone 8.20am. This affected my morning plans. It is absolutely unacceptable. It was Christmas Eve. The people in store were just looking at everyone freezing cold outside and queuing whilst drinking coffee and ignoring us trying to talk to them through the window. There were further issues in store when I tried to collect my order. I got no apology on the day and neither did the other customers. This is unacceptable. I raised a complaint but it was quite clear I was just a nuisance. The complaint wasn't taken serious. I really expected better, especially after being such a loyal customer for many years. Diabolical service by the store Manager Heather and by all accounts by the company owner too."
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