Ruby Express - Speisekarte

10 Kingsway, Rugby, United Kingdom

🛍 Cafés, Mexican, Asiatic, Chinese

4.3 💬 6617 Bewertungen
Ruby Express

Telefon: +441788819819

Adresse: 10 Kingsway, Rugby, United Kingdom

Stadt: Rugby

Menü Gerichte: 7

Bewertungen: 6617

Webseite: http://www.rubyexpressrugby.co.uk/

"So I went in and got served by a child of about 11 who took my order we paid went back to collect Went home to find we were given 2 fried rice. Well we ordered a 255. Plus other items. From the menu When...we took it back to complain were first of all we were asked for £2.50 more for for there mistake we were then accused of shouting at the child there daughter. We never shouted a child. As the mother came out as soon as I walked in and said my order was wrong This was in front of another customer aswell Order was changed but this has to be the worst customer service I have ever had as we were sat waiting for our fresh food. All we could here in the kitchen was shouting about 255. And fried rice Could not understand anything else as we don’t speak Chinese My leaving words were do not employ children My reply she is just helping me out I was still not happy with the service I received so phoned them to make a complaint and to check my other food was freshly cooked and not reheated I was told it was recooked and changed. But was then accused of shouting at a child once again and she was scared I explained i never shouted at a child and said maybe you should not employ children To be told once agin she is helping me out I said she served me, she took my money and gave me my order She is working for you At the end of the telephone conversation The owner said I will not let her serve again My reply is it doesn’t matter I won’t be returning. I would rather travel the extra 2 mins down the road to super wok. Who I have used for over 10 years and never had a problem with. Also there food and hygiene rating and customer service is excellent"

Ganze Speisekarte - 7 Optionen

Alle Preise sind Schätzungen auf Menü.

Hähnchen

Hähnchenflügel

Meeresfrüchte

Indisch

Gebratener Reis

Rindfleischgerichte

User User

a great young man at the theke and very cleverly served me and eating was really good. I will go back

Adresse

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Bewertungen

User
User

This is by far the best Chinese takeaway in Rugby. Crispy seaweed is amazing, great mock duck for vegetarians, cannot get enough of this place


User
User

First time for a delivery and it was fab. Really nice delivery bloke, hot! Food was good too. Always collected in the past but will defo get delivery again.


User
User

Today it was my birthday and I chose to try this chinese out and turns out it's great ! I recommend this to everyone. The food was nice and tasty, it was warm and I enjoyed it alot Speisekarte ansehen


User
User

could not order online or on just eat call them up and can not believe the wong of women on the phone never I will ever order again or try to poor customer service skills might need a new training


User
User

if they are looking for authentic Cantonese cuisine in rugby, ruby express is a must! the customer service is impeccable and eating is always hot and tasty this takeaway is one of my friends and families going to!


User
User

Went here because we were told the food was good tried other Chinese takeaways in the area so thought we would give it a try staff were very friendly and efficient and very polite well done young man on desk food was cooked quickly and...was very tasty only tried a beef curry and chips but was good . Give them a try Speisekarte ansehen


User
User

absolutely amazing Chinese takeaway and definitiw the best in rugby! I am gluten intolerant and they make sure that every time I order it is marked when it comes and is delicious. they also sent a menu along with my first delivery with all. the dishes that they can change to make gluten-free for me, so I would recommend many options that I choose for the next time!


User
User

I recently moved down to the Rugby area after 40 years of living in Liverpool. Liverpool knows how to do Chinese! So, we’ve struggled these past months trying to find somewhere half decent. The Ruby express is the best Chinese I have encountered to date....It’s not amazing. I would rate it as GOOD but certainly the best we have come across and we will order from here again. It was also bang on time.


User
User

So I went in and got served by a child of about 11 who took my order we paid went back to collect Went home to find we were given 2 fried rice. Well we ordered a 255. Plus other items. From the menu When...we took it back to complain were first of all we were asked for £2.50 more for for there mistake we were then accused of shouting at the child there daughter. We never shouted a child. As the mother came out as soon as I walked in and said my order was wrong This was in front of another customer aswell Order was changed but this has to be the worst customer service I have ever had as we were sat waiting for our fresh food. All we could here in the kitchen was shouting about 255. And fried... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller! Speisekarte ansehen
  • Asiatic
  • Chinese Genießen Sie die reichen, authentischen Aromen Chinas mit unserer Auswahl an ikonischen Gerichten. Von herzhaften Pfannengerichten bis hin zu köstlichem Dim Sum fängt jede Kreation das Wesen der traditionellen chinesischen Küche ein und erfreut Ihren Gaumen bei jedem Bissen.

Ausstattung

  • Takeout
  • Delivery
  • Speisekarte
  • Vegetarian Friendly
  • Menü

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"Visited this place for the first time last night and have to say the service was really really poor from the second we walked through the door. Our table was booked for 7.45pm we didn’t get seated till 8.20pm and when the young girl seated us there was no apologies for waiting and she came across very blunt..the soup starter was lovely but the bread was a let down it was like cake and the bread with that brown sauce on ruins the bread it tasted pretty nasty,my friend liked the bread but said that the sauce ruined it. The bread to me just wasn’t very nice I make home made bread myself and this was pretty poor it tasted nothing like homemade bread. For the main I had a medium rare steak the steak was very raw inside you may aswell have just gave me a cow mooing and only the sides had been touched it was cold in the middle!! and warm on the outside (I ate it as I was so hungry I had been working all day and came straight home dressed and out again) but it had not been cooked properly to how I like it, I felt funny after eating the steak. The service was really poor one lad said to us “have you finished with that” nearly everybody spoke so lazy there was no professionalism. There was only one person who stood out as I overheard him serve another table and he was very welcoming and professional he was wearing all black and was also working on the bar he had dark blond ish hair and spoke gentle,I hope your paying him well because his manners etc is impeccable and he was very polite to us when he served us upstairs at the bar."