Telefon: +441474704627
Adresse: 33 Station Road, Dartford, United Kingdom, DA3 7QD
Stadt: Dartford
Menü Gerichte: 13
Bewertungen: 6926
"It would seem a special sort of talent when, after ordering a Tandoori King Prawn Shashlik at a pricey £11.95, to instead serve up a £5.75 Poneer Tikka, then deny all knowledge of my ever having ordered the Shashlik in the first place. They did however, total the order up to the penny as if I HAD ordered the meal that I actually DID order. Isn 't thst funny? This was a large order for 5 people, and I read the list out over the phone and ticked them off as the gentleman on the other end of the phone said Yes... (to move onto the next item). We collected, and only when we got home realised that we should have received a 10% discount which naturally we didn 't. We unpacked, and were confused as to the dish of flaccid white lumps coated in tikka sauce. Everyone had their allotted dish, and mine was, well...who knew! Certainly it wasn 't Tandoori King Prawn Shashlik. Putting on a disappointed yet brave face I delved in. It was cheese. But not just cheese, but dairy so flabby and flavourless that it made Tofu seem full of perzazz. It was pretty dismal, and after one or two mouthfuls decided to give it a trip to the bin. My other half rang to ask what had happened, and the gent who took the order said that Shashlik was definitely NOT on the list. Oh yes? Then how did you charge me for it? And if that WASN 'T on the list,then where the heck did this underwhelming Poneer Tikka at nearly a third of the cost of the Shashlik, emerge from?? I got the feeling the boss and usual staff were away and this was the relief crew who didn 't care and who thought they could get away with it. Three of our party of 5 found their dishes substandard, which is very unusual as we normally rate Sher E Bangla as the best local takeaway. Not now. Don 't pull the wool over our eyes, we 've been customers for decades and now you 've just gone and lost us for good along with your good reputation. Also they implied on the phone that my boyfriend was blatantly lying to get more food. This was NOT THE CASE. How dare the staff think that this is an acceptable way to do business! Want to make target for the night but keep to budget? Just charge triple the cost and give customers the cheapest meal on the menu and hope they just swallow it. Pretty shabby way to do business, don 't you think?"
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