Smiths At Gretna Green

B7076, Smiths At, Hotel, Gretna Green, United Kingdom, Gretna Green United Kingdom

🛍 Cafés, Sushi, Kebab, Asiatic

4.1 💬 7400 Bewertungen

Telefon: +441461337007

Adresse: B7076, Smiths At, Hotel, Gretna Green, United Kingdom, Gretna Green United Kingdom

Stadt: Gretna Green United Kingdom

Menü Gerichte: 10

Bewertungen: 7400

Webseite: https://www.smithsgretnagreen.com/

"Awful check in service. Receptionist was late off shift and showed her anger. Her words “ I’m due off but I’m going to do you a favour and check you in” After she was relieved our 2 rooms were allocated, 40 and 39, our teenage children next to us. Another receptionist pitched in that we can’t have 39 as it was allocated, same with next offer of room 32. My children ended up on the next floor down. Our restaurant bills were all messed up. On check out we were apparently under charged, and we were telephoned on our way home and told we needed to pay over the phone another £98. When we queried this, as this was wrong, it came down to around 50 and then further reduced because of all the mistakes to 20 something. I have been emailed to ask for payment and I’ve emailed back to get a fully itemised bill, of course 3 days later I have not received this. I’m not sure anyone there knows what they are doing. And one last thing, a barman refused to pour us a Guinness because he said he didn’t work on that bar and that we’d have to wait for the person who did. We ordered a pot of tea for 2 also and this was left on the bar and the lady serving shouted over for us to come and collect it. This is not service, this is shoddy mismanaged, under trained, under enthused and possibly under paid staff. A very poor experience Food drinks: Nothing to write home about. Breakfast was poor. Sausages not cooked, hash browns you could knock a nail in with, coffee cold, I could go on."

Ganze Speisekarte - 10 Optionen

Alle Preise sind Schätzungen auf Menü.

Fischgerichte

Vorspeisen

Reis

Mexikanisch-Amerikanisches Essen

Nachspeise

Hähnchen

Indisch

Vegetarisch

Sandwiches

Aus Dem Ofen*

Geoffrey Geoffrey

Rooms: 5 Service: 5 Hotel highlights: Luxury, Romantic, Quiet

Adresse

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Bewertungen

waynescarpets
waynescarpets

Great stay lovely staff. Very friendly Rooms: 4 Service: 5 Location: 5 Hotel highlights: Great view


Andrew
Andrew

Nick and clean bit expensive lovley breakfast Rooms: 4 Service: 5 Location: 5 Hotel highlights: Romantic


Gerry
Gerry

Stunning venue for weddings the staff are unbelievable but Paul went above and beyond expectations love the guy well done smiths Hotel highlights: Romantic Speisekarte ansehen


Steven
Steven

Stayed in the penthouse suite loved it jacuzzi bath was like a sml swimming pool n twin shower was spot on also balcony n views great Food drinks: Cocktails n alcarte food beautiful Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury


Severine
Severine

A place to remember for sure. Hotel room was superb. Staff very friendly. Sitting area in restaurant was little bit too dark but food was delicious. We've got married there and will have fond memories of our stay. Rooms: The room was more than expected with a fire place. Very spacious and high quality details Rooms: 5 Service: 5


Enw
Enw

Staff were very pleasant and friendly. The room was comfortable and the overall hotel quiet. Breakfast was lovely and the afternoon meal. I would visit again as gretna is a lovely place. Nearby activities: Gretna village was romantic and picturesque. A retail nearby and some shops in the village. Good visit Rooms: 4 Service: 5 Location: 5 Hotel highlights: Romantic, Quiet Speisekarte ansehen


Lindsey
Lindsey

The reception area was lovely, however the seating in bar needs throwing out, it is stained thread bear and I didntcwantcto sit down. Had food on the evening, this was beautiful, however the breakfast the following morning was the worst I've had, no orange, limited items, no beans, long wait. When sausages came out they had a short curly hair on them. The room was nice, clean on arrival but not cleaned whilst there forc2 days. Walkability: 2 minute walk to the blacksmiths for our friends wedding


dave
dave

Wanted to spoil ourselves before we booked into our wedding venue tomorrow at Mill forge so decided to stay a night at this hotel. Booked a table at the restaurant with FINE DINING in mind!! When we ordered our starter the bread roll for the soup was friozen and my Fiancée’s asparagus was cold with a cold bland flavourless hollandaise sauce!! When this happens it puts a downer on everything else!! My main (Hake fish) was nice but sat on a bed of soggy lettuce, my partner enjoyed her pork and sides. The bill with a bottle of wine was still near £100 and we were mixed with customers still in their work clothes who we’re ordering burgers and chicken nuggets, we were in our finest attire wanting...


Sean
Sean

Awful check in service. Receptionist was late off shift and showed her anger. Her words “ I’m due off but I’m going to do you a favour and check you in” After she was relieved our 2 rooms were allocated, 40 and 39, our teenage children next to us. Another receptionist pitched in that we can’t have 39 as it was allocated, same with next offer of room 32. My children ended up on the next floor down. Our restaurant bills were all messed up. On check out we were apparently under charged, and we were telephoned on our way home and told we needed to pay over the phone another £98. When we queried this, as this was wrong, it came down to around 50 and then further reduced because of all the mistake... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans. Speisekarte ansehen
  • Kebab Genießen Sie unsere köstlichen Kebabs, die fachmännisch gegrillt werden und voller Geschmack sind. Wählen Sie aus einer Vielzahl von Fleischsorten und lebendigen Gewürzen, serviert mit frischen Beilagen. Perfekt für eine sättigende und geschmackvolle Mahlzeit.
  • Asiatic

Ausstattung

  • Parking Area
  • Outdoor Seating
  • Speisekarte
  • Wheelchair Accessible
  • Menü

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