Telefon: +441623862632
Adresse: Haughton Park Farm, Bassetlaw, United Kingdom
Stadt: Bassetlaw
Gerichte: 2
Bewertungen: 655
Webseite: http://www.thaymaricecream.co.uk/
"Dear owner of Thaymar, we visit your premises regularly sometimes twice a week. We have a 3 year old daughter and an 8 month daughter, previously when we have visited we've asked for a small tub for our eldest daughter, and could we split a small tub with half one flavour and half another? which hasn't previously been a problem, she's only small and that's why she only has a small tub with either one scoop one flavour or split. She wouldn't eat 2 scoops and it would be wasteful. Today on arrival at 4pm we were served, it was fairly busy but nothing out of the ordinary. I asked for what we've had previously, so our ice creams as adults although today I didn't have one and our 3 year olds who knows she's aloud 2 flavours in one pot as she's had this from Thaymar previously. When I asked I was told no we don't do that it's double scoop or single, I told the lady that we've previously had a single scoop split but it was reiterated we don't split single scoop. I was annoyed but didn't say anything as my wife said it's okay we will have double. We went to sit down outside and the top scoop is bulging out of the tub, my wife and I know my daughter won't eat this but what do you tell a 3 year old that's been deciding what 2 flavours to have for the last day to then say no sorry only one now. I'm not about to do that I don't go back on my word to a young child. We worked around this by getting our 8 month olds travel plate out of the boot of the car and split the ice cream so she was able to get to the second flavour. I was very annoyed but calm, I walking back in to Thaymar and waited patiently at the till with my 8 month old. A lady served me and as I didn't wish to cause a scene I asked if I could have a minute of her time away from other customers. I explained the situation, she said that its discretionary and that it happens if they arent busy, i explained that its not okay and the inconsistencies aren't okay and i wasnt happy, she said she would ask the manager to come see me, i let her know were we were sat and went to sit with the family until the manager came out. We waited 20 minutes for the manager to come speak with us but no one came, so we left. The inconsistency of what just happened isn't okay. If I hadn't have been offered a single scoop split to 2 flavours in the first place for my eldest daughter I wouldn't have 1 had conversations with my daughter pre visit and 2 been asking for it on arrival to then be made to look foolish in front of a queue of other customers. I cant even put into words how disappointed we are, we come and visit regular and this was a punch in the gut, more so that no one could be bothered to come talk to us. I think our future business may lie elsewhere as much as previous visits have been pleasant. Disappointed, annoyed and made to look stupid"
Speisekarte - 2 Optionen
Alle Preise sind Schätzungen.
Krautsalat
Frischer Krautsalat mit knackigem Kohl und Karotten, angemacht mit einer cremigen, leicht würzigen Vinaigrette.
tdawber
great service, great choice of hot and cold food. well priced and great atmosphere. great views of Gamston light aircraft planes taking off and landing. many ice cream choices!! just fab!
Adresse
Bewertungen
magsanddave
I highly recommend this restaurant. If it were a religion, I would join it without hesitation. Try everything on the menu, but make sure to save room for the clotted cream ice cream - it's a must-have!
RDH1974
Visited here with the family and glad we did. The ice-cream was top notch and the food was very good as well. Plenty of free parking onsite and the usual cafe facilities. There is a little farm shop to grab something to take home. We...
Benjamin
Visited for the first time with friends and it did not disappoint! We all ordered a panini along with some chips to share they were all delicious and very tasty. Staff were very friendly and super helpful in making our decision. The Ice cream...
Bel333k
We took my granddaughter on the way back from scout camp. She had a huge knickerbocker glory and enjoyed it. My partner had a ham sandwich, which he said was OK. I’d asked for dairy alternative for my cappuccino, stating I was vegan. They brought...
OnAir22982161378
‘Popped’ in for some ice cream and ended up having THE most delicious home made soups (tomato red pepper and Butternut squash) with cheese on toast. Plus 4 scoops of their delicious ice cream! All absolutely delicious. We then purchased some ice cream to...
mark
What a find, fabulous little farm cafe, great food, fair prices, lovely friendly service and ice cream that is amazing get off the A1 heading north at the junction with the B6387 sign posted Ollerton, literally 3 4 mins from the A1, far better than any motorway services ! Open 7 days a week
Beverley
The restaurant was bustling with customers, but we patiently waited for a table. We ordered the Sausage and Mash with onion gravy and vegetables, which was incredibly delicious. The sausages were outstanding, and the coffee was also very good. Before leaving, we decided to take some ice cream home with us. I can't wait to try it later!
Halfmoonanne
We stopped at this restaurant on our way to and from Scotland with our family and two dogs. We received a warm welcome and enjoyed delicious food that satisfied everyone's tastes, which arrived promptly. It was a much better experience than the impersonal, hectic, and unhygienic service stations. The variety of food options was impressive, and we especially enjoyed the specials board. The prices were reasonable, and we all left feeling refreshed after a break from the challenges of traveling on the A1. We highly recommend this restaurant and will definitely return when we next travel the A1.
chrisdH1441KS
Dear owner of Thaymar, we visit your premises regularly sometimes twice a week. We have a 3 year old daughter and an 8 month daughter, previously when we have visited we've asked for a small tub for our eldest daughter, and could we split a small tub with half one flavour and half another? which hasn't previously been a problem, she's only small and that's why she only has a small tub with either one scoop one flavour or split. She wouldn't eat 2 scoops and it would be wasteful. Today on arrival at 4pm we were served, it was fairly busy but nothing out of the ordinary. I asked for what we've had previously, so our ice creams as adults although today I didn't have one and our 3 year olds who...
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Cafe
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Seating
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Vegan Options
