Telefon: +441364642343
Adresse: 30 Buckfast Road, Teignbridge, United Kingdom, TQ11 0EA
Stadt: Teignbridge
Menü Gerichte: 4
Bewertungen: 3284
"My initial impression was good. We checked in to the room without fuss. The person at the bar helped us with this and was very efficient and friendly. She remembered me making the booking by phone. The room was actually quite pleasant and so for the initial check in and the room, and a decent beer by the river this place recovered a star from all the others that it lost from this point on. We had booked a table for dinner when we booked the room. It was Sunday and the restaurant only had pizza on (but claimed GF was available for my wife). Then when we went in to eat, we were told we didn 't have a booking and they had insufficient pizza bases. So we were directed around to one of the other places around the corner to eat. The Greene King is a dangerous walk on the side of the road and is pretty limited on options, especially after a busy Sunday. But we ate. After walking back to the Abbey Inn, we went to go in the door by the road, which our key was supposed to open. Turned the key and it broke off in the lock. No, I didn 't force it, it just failed like a really cheap piece of metal. On going in, a little peaved, the woman behind the bar who couldn 't seat us for our meal was really incredibly rude about the key and kept repeating they 'll charge you for it , not what I expected. Maybe an apology for my inconvenience was what I was hoping for. So once she let us into our room we stayed in until breakfast. We wedged a magazine in the door to go down to breakfast, as we had no key and didn 't dare bother them to unlock the door again. At breakfast we asked for the halloumi veggie breakfast. They haven 't delivered the halloumi , we were told. Ok, do it without. It made for a basic breakfast with a single slice of toast, a cooked tomato, some beans and an egg. When we 'd packed and came down to check out, I commented that we didn 't have a key to return. I was told I take it you are still refusing to pay for the key and lock . My response was I am disappointed I have to refuse to pay. I have an expectation to turn a key and have it unlock the door, not break off in my hand . The exchange continued along the same lines at which point I left. Beware if you stay here that the management appears to expect you to pay for any issues related to failures of their property, cheap fittings or potential lack of maintenance. Your dining reservations may disappear. And if something does go wrong then expect aggressiveness rather than customer service. If the management chooses to respond to this message I 'm sure you 'll hear that everything was my fault. From which, reader, you are welcome to judge for yourself whether to visit."
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