Concorde - Speisekarte

Stoneham Lane, SO50 9HQ, Eastleigh, United Kingdom

🛍 Cafés, Sushi, Mexican, European

4 💬 1827 Bewertungen
Concorde

Telefon: +442380613989

Adresse: Stoneham Lane, SO50 9HQ, Eastleigh, United Kingdom

Stadt: Eastleigh

Menü Gerichte: 28

Bewertungen: 1827

Webseite: http://www.theconcordeclub.com/

"DISABILITY AWARENESS. After requesting wheelchair access at point f booking in July, I called the venue two days prior to confirm was assured by staff there would be no problem. On arrival I was faced with immediate danger due to many breaches of H S and fire regulations. This saw me be tipped out of my wheelchair have to use my leg to brace, taking the weight of myself and wheelchair. Due to the lack of safety standards, accessibility or any provision of reasonable adjustments as per the equality act 2010 I was forced to 'drive ' my electric wheelchair into oncoming traffic over a bridge into the car park in darkness with two random members of the public to kindly assist. . On arrival of the marquee I asked for the accessible entrance but told there wasn 't one and the doorway with step was the only option. The staff member stated 'well no one else with a wheelchair has ever had a problem ', which I neither believe nor find acceptable . I asked if there was a portable ramp but was shrugged at. By now I was embarrassed as other guests were having to squeeze past me whilst I was left outside freezing in wind and rain plus the entire room of people could see and hear what was going on and my having to explain my capacity etc. I asked to speak to a manager but told he was busy. Other audience members were now asking if they could help and although very kind it was mortifying and not there responsibility. My companion again asked to speak to the manager now 30 minutes left outside extremely cold a man turned up pro-porting to be the manager. He chose to stand behind my chair where I couldn 't see him and very gruffly asked what the issue was. I again explained the accessibility problems and that I had requested wheelchair access, his reply being ' well what exactly do you expect me to do? By now I was shivering and having to twist around in my chair to try and speak to him. I asked if he would be kind enough to come and stand where I could see him which was met by a loud sigh.I again mentioned a ramp to which he replied 'we do have one but its to steep to be used here '. I found this not only frustrating but an admittance that he was fully aware ahead of my arrival that I would not be able to gain access. Throughout this exchange he consistently sighed, rolled his eyes and laughed at my situation offering no help, understanding or empathy. He continued to insinuate I was being a drama queen and overly cautious in the use of my chair as others had apparently had no issue with the entrance and insisted the threshold was safe for wheelchairs despite an approx 10cm ridge/step. I explained if I was to try to get over it I would have to drive head on at my maximum speed which would result in damage to my frame and battery and more than likely catapult me out. By now I had become the entertainment as everyone was watching and listening. I also told the manager of my accident and several near misses but he just ignored me. I also asked if he had a risk assessment or accessibility statement which he refused to answer, Eventually agent, not a staff member came forward with two mental sections of the dance-floor which he then used as a makeshift ramp. By now I was becoming visibly upset and wanting to just get in and 'disappear ', By pure luck this gents plan worked and I was eventually able to get into the room. The manager immediately vanished.. Once in the room we were gruffly told 'your not allowed to sit there ' despite me stating I would not be able to see. I also asked where the disabled loo was but told there wasn 't one for the marquee but one in the hotel which I couldn 't get too! Throughout the entire time I was shown no understanding and indeed the comments. statements and treatment toward my disability were at best rude and unprofessional. However, in truth the attitude. comments, behaviours I perceive were completely bullish and discriminating. I was now left in a room with no access to a toilet nor emergency escape route as the temporary ramp had again been removed. I firmly believe that the owners and management of the establishment failed in ensuring my safety and basic rights as per the equality act 2010 which states that those with disability should not be disadvantaged nor treated differently due to a protected characteristic. The whole site is dangerous for all due to its disrepair but for those with any mobility, sight or cognitive issue is particularly dangerous. This is something the establishment have had reports of by other guests over a extended time but have not addressed. It appears the interior is now well passed its best and what was once by all accounts a gem of a place, been run into steep decline by management who seemingly think themselves better than their customers and above the regulations and governance set out by law. In summary my advice would be to avoid at all costs."

Ganze Speisekarte - 28 Optionen

Alle Preise sind Schätzungen auf Menü.

Brunch

Finger Sandwich Selection

Indisch

Salate

While You Wait

Nachspeise

Sharing Boards

Act I

Afternoon Tea With Glass Of Prosecco £20.95

Suppen

Burgers (All Served In A Brioche Bun (Except Vegan) With House Slaw, Dill Pickle, Hand Cut Chips Gluten Free Bun Available)

Steaks

À La Carte

Sandwiches

Vegan

Hauptgerichte

Burger

Appetisers

Omelettes And Sandwiches

Hauptgericht

Janice Janice

Lovely set menu was delicious Only complaint we were crammed in with our tables But the show was first class

Adresse

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Bewertungen

IanNJ22
IanNJ22

Once again thank you to Jamie and all his team for a excellent night out, food, service and entertainment excellent. Will be going again, lovely venue.


Vicki
Vicki

We held my mum's wake in the Green Room. Jenny and her team looked after us wonderfully and interpreted our thoughts and requirements perfectly. Food was lovely and we can't thank you enough.


Karen
Karen

Paid for a night out with a voucher of £50 and event was £40 they kept the other £10 and would not give us credit on drinks . Vouchers are a rip off as they give you the highest denomination so they can rip you off . Atmosphere not good and treat non members as second class worst seats in the room limited view . Manager very rude (man) think he should be more approachable Reluctant to book again even though they have good acts and have more vouchers Speisekarte ansehen


Nick
Nick

Me and my partner attended the Peter Andre event, we purchased VIP tickets to see him and it turned out that people that didn’t even buy VIP tickets were allowed in… spoke to security about this who in turn did nothing about it. Paying £200 pound for a VIP experience that wasn’t really VIP and an event that was poorly controlled. Would need to seriously consider how they handle these events in the future as it would make me skeptical about going back again people could go and get in without tickets etc


domb797
domb797

Having just been to see Amgelo Starr and his band I can honestly give 5 stars for the performance. Absolutely brilliant apart from some people barging there way onto the dance floor with no concern of anyone else. Unfortunately I can only give the Concorde Club one star . This is mainly because the room was way too crowded with people who were eating. This used to be behind the barrier but now encroaches over the majority of the room Also how can they charge £3.75 for a pint of coke. Finally , when I first started to attend the Concorde club I asked about booking a table due to a disability., I was told that this was not possible so how come on my last 2 visits the first 2 tables by the DJ b...


joecU4440DK
joecU4440DK

From the outside the venue is smart and well kept, has an air of “oh this is going to be nice” about it. Step inside and boom, it’s 1992 and your back in Butlins. We went to see BagaChips for a drag show and I have to say the act was great the venue was basic and lacking. The main show was as on a stage crammed in at the front, speaking of crammed, they pack this venue like a cattle market, so be prepared to get very cosy with the guests sitting next to you. We were originally plonked at the back, in some random chairs with people who were eating their dinner …. No thanks. The staff were very good I will say and moved all of us out of the dining area and to the stage left. All of the chairs... Speisekarte ansehen


Lynda
Lynda

Where to start: Receptionist in hotel very friendly. Manager needs to learn to be more welcoming! Meal was ok but not really complaining as it was only £169 per room for 3 course meal, entertainment, overnight stay with breakfast. Very, very rushed. Food is obviously plated up already. As soon as you order your food arrives within 2 minutes. Whole meal over in 45 minutes. The 80s group we were expecting did not perform. We have a band who played dire music from the 80s, no Kylie, no Madonna. Ok if you were a rock fan, Bryan Adams, Bon Jovi etc. No explanation as to why the original group did not perform. Group of 7 of us left the venue at 11.30 we went back to one room to chat and nightcap....


Julie
Julie

This is approximately the 7th year we have been coming to this event, the last 2 years we have been members. We have always stayed at Ellington Lodge for the duration of the festival and up until this year we have always eaten in the Restaurant. Booking for the Festival This year, things were done differently which meant if you were staying at the Hotel that you had to book for the whole 3 day experience at a cost of £495. In the past, you could just book for the nights that you preferred to see the entertainment. Allocation of Rooms Again, this year, bookings were made on a first come first served basis with bookings open on the 1 September 2022 at 10 am. On the basis we were hoping to book...


dees1356
dees1356

DISABILITY AWARENESS. After requesting wheelchair access at point f booking in July, I called the venue two days prior to confirm was assured by staff there would be no problem. On arrival I was faced with immediate danger due to many breaches of H S and fire regulations. This saw me be tipped out of my wheelchair have to use my leg to brace, taking the weight of myself and wheelchair. Due to the lack of safety standards, accessibility or any provision of reasonable adjustments as per the equality act 2010 I was forced to 'drive ' my electric wheelchair into oncoming traffic over a bridge into the car park in darkness with two random members of the public to kindly assist. . On arrival of th... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans. Speisekarte ansehen
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller!
  • European Genießen Sie eine kulinarische Reise durch Europa mit unserem exquisit gestalteten Menü, das authentische Gerichte aus Frankreich, Italien, Spanien und darüber hinaus bietet und die frischesten Zutaten verwendet, um traditionelle Aromen zum Leben zu erwecken.

Ausstattung

  • Wifi
  • Seating
  • Speisekarte
  • High Tea
  • Menü
  • Barbecue

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