Telefon: +441983760900
Adresse: Main Road, Isle Of Wight, United Kingdom, Isle of Wight
Stadt: Isle of Wight
Gerichte: 5
Bewertungen: 627
"Feeling somewhat put off, my family convinced me to give it another try after walking around the farm. However, I regret not sticking to my initial decision to go elsewhere for food. As I wait for my order, I feel compelled to write this review. Regardless of how great the food may taste, my experience with the service has tainted my opinion. The interaction between the server and customer during our order was below par in my opinion. As someone who has worked in the hospitality industry for many years, I believe that the first impression is crucial for any hospitality business to thrive. I would suggest providing customer care and service training for the woman who served us. While I don't live on the island and may not return for a holiday (not solely due to this experience), I certainly wouldn't visit this establishment again unless I saw an improvement in customer service. However, the young red-headed man who served us part of our food was polite and expressed hope that we would enjoy it. This gives me some hope that the standard of customer service may improve in the future."
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