Telefon: +441792456258,+441792465777,+441792466585
Adresse: 59 Uplands Crescent, SA2 0HD, Swansea, United Kingdom
Stadt: Swansea
Menü Gerichte: 17
Bewertungen: 2827
Webseite: http://www.crumbs-kitchen-uplands.com/
"No customer service skills whatsoever. Had 2 Taco lunches which were ok. After we finished my friend ordered a second coffee. The waitress (who was more interested in looking at her phone for most of the time we were there) spilled a cup of coffee over my friend legs as she was putting it down in to the table. She apologised, brought a large toll of blue paper to the table and then left us to clear up the mess!! She made and delivered a new cup of coffee but there was no concern for my friend whose trousers and socks were soaking wet as the coffee had run down into her boots. After a while when they were not forthcoming, I suggested that she should receive the coffee as a complimentary one. They looked at me as if I had two heads. “ you want your money back?” I said it was the least they could do and they get her her £2.50 back. To top it all we overheard the waitress talking about us to a member of the kitchen staff whilst sitting behind us. The staff need some customer service training. Not very Optimistic that we’ll be going back."
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