Telefon: +441235834443
Adresse: 44 High Street, Vale Of White Horse, United Kingdom, OX14 4EJ, Vale of White Horse
Stadt: Vale of White Horse
Gerichte: 3
Bewertungen: 2466
Webseite: http://www.theplumpuddingmilton.co.uk
"Absolutely appalling customer service and attitude. I would not recommend this establishment. 45 minutes after ordering our main courses the waiter arrived with 3 of the five dishes advising they no longer had the other 2 and would we like to order something else. I have worked in hospitality and customer care for 30 years and am aware things can go wrong but the way the problems are handled is key. If the manager, landlord or chef had of come out and explained the situation and that there had been a mistake it could easily have been resolved and we could have enjoyed our birthday meal and eaten together, instead they sent the poor 16 year old part time waiter to the table who was not in a position to handle the situation. I asked the waiter if the manager would come and see us. He didn't arrive so 10 minutes later I asked again. Once again no one came to see us so I approached the person who had earlier welcomed us and sat us to our table. I asked why he had not come to see me and he said because he was busy and couldn't let people wait, there were 9 people sat in bar, it wasn't busy , he then proceeded to ask why I had a problem and tried to fob me off saying it was because all the food they serve there is fresh which obviously doesn't explain the way its served, or not, in this case . There was not the slightest hint of an apology or explanation. When pushed he said he would remove the food we did not have from the bill why thank you ! . Becoming agitated with his lack of empathy and refusal to admit there had even been a problem coupled with some yokels jeering I rejoined our party, we paid and left. I can honestly say I have never experienced anything like it in hospitality and would never set foot in the establishment again which is a shame as the food that came didn't look as bad as the attitude. The whole situation could have been avoided with the manager coming to the table , advising there had been a problem , apologising asking what we would like instead and maybe even offering a bottle of wine or another drink whilst we waited probable cost to the pub of a fiver . Instead all we got was the manager hiding in the bar then refusing to admit there was a problem, hence causing an argument. Go this establishment at your peril. The Fish and The Swan just up the road are friendly and hospitable and serve great food. Choose them."
Speisekarte - 3 Optionen
Alle Preise sind Schätzungen.
Roti
Fladenbrot aus Indien, knusprig gebacken, ideal zum Eintunken in Curry oder als Beilage zu verschiedenen Gerichten.
Frischer Obstsalat
Frischer Obstsalat mit abwechslungsreichen saisonalen Früchten, leicht gesüßt und erfrischend. Perfekt als gesunder Snack oder Dessert.
Karl
Great pub, never expected it to be as nice as it food was amazing we will definitely be back
Adresse
Bewertungen
Michelle
Beautiful, country pub with a lovely atmosphere. My go to stop over on the way home from my cruises from Southampton!
Chas
Very nice Sunday lunch and a great local pint from Love Beer brewery. Wouldn't hurt to have some more veggie-friendly dishes on the menu on Sundays.
seagullsweymouth
First visit with family living locally. Excellent service. Excellent Sunday Roast. Would highly recommend and would visit again if in the area. Dog friendly too. Lovely area.
Simon
A little gem I'm happy to share with you. Surprisingly very good local beer! Also serves tea coffee nicely. A proper local. Can get noisy but a nice clean place. I will return for a meal soon.
Andy
An excellent lunch at the Plum Pudding. formerly the Admiral Benbow. When it wasn't particularly salubrious) Lunch for 2, 1 alcoholic, 1 non-alcoholic drink, 1 desert came to under £50. Recommended.
samo409
Great little local pub with amazing quality food. Super friendly staff and fabulous service from a great local pub. Called her for food and drinks three times in a week and each time the food was faultless.
Gareth
A little gem of a place. A local and professional vibe a gorgeous outdoor terrace and garden with then quirky indoor ye olde pub vibes. Try the local ciders, but don’t try too many of you want to walk out of there upright!
Andrew
A great local pub, nice pub food and a good selection of beers. I especially enjoy the Plum Pudding Stout. Had a burger tonight. I was very happy, great food. Update: Tonight I had the Gammon Steak, it was great and the Beer battered Haddock is also very good.
Antony
Absolutely appalling customer service and attitude. I would not recommend this establishment. 45 minutes after ordering our main courses the waiter arrived with 3 of the five dishes advising they no longer had the other 2 and would we like to order something else. I have worked in hospitality and customer care for 30 years and am aware things can go wrong but the way the problems are handled is key. If the manager, landlord or chef had of come out and explained the situation and that there had been a mistake it could easily have been resolved and we could have enjoyed our birthday meal and eaten together, instead they sent the poor 16 year old part time waiter to the table who was not in a p...
Kategorien
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Pub Eine gemütliche, lebhafte Umgebung, die klassische Pub-Gerichte und eine breite Auswahl an Getränken bietet. Genießen Sie herzhafte Gerichte wie Fish and Chips, Burger oder Wings, perfekt kombiniert mit Craft-Bieren, Cocktails und lokalen Bieren.
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Beer Entdecken Sie unsere Auswahl an erfrischenden Bieren, von knackigen Lagern bis hin zu kräftigen Ales und reichen Stouts. Egal, ob Sie lokale Biere oder internationale Favoriten bevorzugen, wir haben das perfekte Pint, um Ihr kulinarisches Erlebnis zu bereichern.
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Salads Frisch und lebendig, unsere Salate werden aus saisonalen Zutaten und einer Mischung aus knackigem Grün, buntem Gemüse und einzigartigen Dressings zubereitet, die eine köstliche und gesunde Wahl für jeden Gaumen bieten.
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Drinks Stillen Sie Ihren Durst mit unserer erfrischenden Auswahl an Getränken, von handgefertigten Cocktails und erlesenen Weinen bis hin zu alkoholfreien Köstlichkeiten, darunter Limonaden, Säfte sowie fachmännisch gebrühter Kaffee und Tee. Perfekte Ergänzungen zu Ihrer Mahlzeit!
Ausstattung
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Takeout
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Seating
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Mastercard
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Reservations
