Scullery Pier Point

2 Pier Point Marine Walk, SR6 0RH, Sunderland, United Kingdom

🛍 Vegan, Coffee, British, Vegetarian

4.3 💬 3758 Bewertungen
Scullery Pier Point

Telefon: +441915670353

Adresse: 2 Pier Point Marine Walk, SR6 0RH, Sunderland, United Kingdom

Stadt: Sunderland

Menü Gerichte: 1

Bewertungen: 3758

Webseite: https://web.facebook.com/scullerypierpoint/

"We had originally planned to visit a different place for breakfast but this was not available and so ended up going here. Upon arriving at the door, a member of staff came out to speak with us, a woman with dyed red hair! She made it very clear that we could not bring our daughter's buggy into the establishment and stated it needed to be left outside. As the weather threatened rain, my husband and I were not keen to do so. In the end, she allowed us to bring the buggy in but it must be collapsed. She proceeded to then put a high chair at our table and went away. It took a while for us then to be asked what we wanted to order even though the place was not busy. I assume it was to encourage us to leave as the high chairs are ornamental! We didn't leave! Food was ordered for the three of us. Our daughter is very sociable and likes to interact. She was ignored by staff at every attempt to communicate, other patrons did smile and greet her but the staff couldn't have been more obvious with their distaste to having a young child in their establishment! Food 4/5 Staff 0/5 Recommendation: Get rid of the red haired waitress or send her on a course about customer service!"

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MikeW5448 MikeW5448

Friendly staff, good menu choices and a great location overlooking the Pier. Seating available inside as well as outside.

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Bewertungen

Gardener009
Gardener009

Although there was a review on TripAdvisor, this restaurant does not offer gluten-free options. The service was mediocre and somewhat unprofessional. I am unable to comment on the food as I was specifically looking for gluten-free fish and chips.


debbie
debbie

Good observance of Covid 19 regulations. Seated quickly. Sat at table overlooking sea. Huge windows. Service good . Not huge menu but plenty of choice. Both had traditional breakfast. Ingredients good quality and coffee or tea included in price. Great, good value breakfast.


414gaylep
414gaylep

I visited this restaurant for the first time today, and it will definitely not be my last. The staff were all wonderful and friendly, and the food was delicious. I highly recommend this place and already have my eyes set on what to order next time. Although, I will have to save room for dessert. Speisekarte ansehen


christinaxxp
christinaxxp

We read the menu and were eager to be seated. We were immediately met by an awful member of staff who displayed a total lack of respect and snapped at us, even the woman next to us looked at us and made a face at how rude she was. After we sat down we immediately left due to feeling unwelcome. Wouldn’t recommend.


1997ajs
1997ajs

Greeted at the door by a rude member of staff who did nothing to make us feel welcome. Snapped at for not having the NHS App and seemed extremely unhappy at having to take our details manually. Ordered a fruit scone which was not very pleasant, very dry with a bizarre taste. Only positive was the deluxe hot chocolate which was very nice. This place needs a more welcoming atmosphere, friendlier staff and fresher food.


coopstroops
coopstroops

Had lunch here 4th August. Our name and number was taken and hands sanitized. Shown to table and orders taken. Excellent Americano coffee and superb home made meatball chiabata for myself. The wife had egg mayo with crispy bacon on brown bread equally as delicious. The staff are attentive and friendly and clean the tables immediately people leave. Also as this was a Tuesday there was the government incentive 50% off. So our bill reduced from £14 to £7, absolute bargain. Get yourself down here and maybe the dolphins will show up too. Speisekarte ansehen


Sunderland202020
Sunderland202020

Location- Brilliant Food- Fine, nothing to write home about but it’s not bad. Service- the young waitress is brilliant, poor girl was running around doing everything on her own (they should have probably had 3 waitresses for how busy she was). The manager, however, was miserable, abrupt, stood behind the bar making the odd coffee and not doing much else. Found her rude beyond words at the smallest request and even greeted customers as if they were an imposition to her. If they employed more staff to speed up service and replaced sour puss it would be ten times better than it currently is


j555nky
j555nky

We have ordered from this restaurant before and have always been satisfied with the service. However, when my family placed an order today, we were disappointed to find that the food portions had decreased while the prices remained the same. When we requested extra sauce, we were given fewer sachets per person and were informed that we would have to pay for more. This was a disappointing experience for us and we have decided not to return to this restaurant. The staff were polite, but it seemed like they were just following the company's policies. We had hoped that restaurants would take better care of customers in the aftermath of the pandemic. Overall, a very poor experience.


irishmo28
irishmo28

We had originally planned to visit a different place for breakfast but this was not available and so ended up going here. Upon arriving at the door, a member of staff came out to speak with us, a woman with dyed red hair! She made it very clear that we could not bring our daughter's buggy into the establishment and stated it needed to be left outside. As the weather threatened rain, my husband and I were not keen to do so. In the end, she allowed us to bring the buggy in but it must be collapsed. She proceeded to then put a high chair at our table and went away. It took a while for us then to be asked what we wanted to order even though the place was not busy. I assume it was to encourage us... Speisekarte ansehen

Kategorien

  • Vegan Genießen Sie unser veganes Menü, das eine lebendige Auswahl an pflanzlichen Gerichten bietet, die mit frischen, saisonalen Zutaten zubereitet werden. Genießen Sie schmackhafte Mahlzeiten, die ebenso nahrhaft wie köstlich sind.
  • Coffee Genießen Sie unsere Auswahl an fachmännisch zubereiteten Kaffees, von kräftigen Espressos bis hin zu cremigen Cappuccinos. Ob Sie einen morgendlichen Energieschub brauchen oder einen gemütlichen Schluck, unsere Kaffeeoptionen versprechen Wärme und Komfort in jeder Tasse. Speisekarte ansehen
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Vegetarian Freuen Sie sich auf unsere lebhafte Sammlung vegetarischer Gerichte, die mit den frischesten Grünen, reichen Aromen und herzhaften Gewürzen zubereitet werden. Genießen Sie einen gesunden, köstlichen Teller, der die besten Zutaten der Natur feiert.

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